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    Infrastructure Engineer: DevOps - Cape Town, South Africa - Clickcatell

    Clickcatell
    Clickcatell Cape Town, South Africa

    3 days ago

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    Description

    We Are Setting The Pace

    Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve success. In our agile and demanding environment, you will be required to collaborate, ask the right questions and take the smart risk.

    We call ourselves Champions. Why Champions? Because it's not only about what we have done, but what we are doing and going to do. The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.

    Purpose

    e are looking for a highflying Infrastructure Engineer: DevOps accountable for assisting the DevOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy. We seek an experienced individual to help us manage and develop our cloud infrastructure. Reporting to the Technical Manager: Infrastructure. This role works closely with our technology teams to provide the support necessary to allow for rapid code deployment and high levels of system uptime.

    We Do The Right

    Things Responsibilities of the Role

    o Provide thought leadership with regards to Clickatell's overall cloud adoption strategy.

    o Contribute to architectural and design discussions around current and future system implementations, including but not limited to monitoring/internal tooling/AWS environment design requirements.

    o Conduct technical research and development to enable continuing innovation within the infrastructure environments.

    o Audit and analyse logs and other system data for troubleshooting and preliminary root cause determination, change control management for code deployment and configuration modifications.

    o Ensure all documentation and diagrams for all environments are accurate and up to date.

    o Provide technical liaison services with enterprise customers and vendors as required.

    o Service, maintain, commission, and support global platforms with a view towards high availability and scalability.

    We Are On A Learning Journey

    Requirements of the Role

    o IT related qualification or 3+ years in a similar role

    o AWS Certified DevOps professional advantageous

    Work experience:

    Minimum of 3 years working experience with Unix or derivative.

    Minimum of 3 years working experience with troubleshooting hardware and/or software.

    Experience in virtualization and cloud environments, particularly Amazon Web Services (AWS) essential

    Working in traditional data centers and public cloud environments essential.

    Containerization of services

    Containerized environments (EKS/K8S)


    • Deployments, Services, Ingress


    • Performance optimization of pods


    • Securing containerized environments

    Templatization and automation of work

    CI/CD frameworks and workflows (Gitlab / Github Actions / Jenkins) Knowledge and Abilities:

    Demonstrate extensive knowledge of Infrastructure as Code (Terraform/Ansible)

    Scripting (BASH) essential.

    Understanding of the SDLC and Agile methodologies essential.

    YAML scripting advantageous.

    A Bit About You

    Behavioral competency requirements of a Highflyer:

    o Team Player: Self-directed and dedicated team player who positively engages with the team to solve.

    o Optimizing Processes: Optimally utilizes the tools and resources available to maximizes output. Conducts day-to-day operations using best practice to achieve effectiveness and accuracy. Continuously reviews and makes recommendations for process improvements.

    o Expert Thinker: Equipped with specialist knowledge and makes recommendations that are practical, smart and ready to implement. Remains up-to-date in the industry and offers technical advice, and support to own team and others.

    o Effective Problem-Solver: Resourceful, persistent, and creative when solving problems. Able to be analytical and follow a logical process to make decisions. Finds the balance between a good and quick decision through experience and knowledge. Able to present and explain thinking and the resulting decision.

    o Connecting Collaboratively: Actively connects to bring cohesion and deliver excellence. Sees the value in working closely with different specialities and teams to ensure all operations are aligned to meet the required objectives.

    o Maximizing Awareness: Recognizes emotions and how it affects behavior and relationships. Selfaware and picks up on emotional cues in situations. Self-manages and empowered to show initiative, follow through on commitments, and work well in a team. Listens, reflects, and responds effectively to constructive criticism.

    o Enabling Strategy: Implements the action plans in order to produce practical outputs while considering the implication, and consequences for the organization and our customers.

    o Action Orientated Mindset: Know-how to skilfully approach technical activities to deliver value. Eager to deliver new or improved solutions to drive the organization forward. Focused on what needs to be done and ensures follow-through on all commitments.

    o Embracing Change: Invites change and stays focused and resilient, and chooses responses that are positive when feeling uncertain. Remains flexible, adaptable, and open to opportunities to be innovative. Uses failure as an opportunity to learn and grows. Thinks ahead, anticipates, and acts.

    o Driving Delivery: Goal-oriented and monitors processes and systems to ensure tracking towards goals despite challenging and stressful situations. Sets high standards for quality and performance and provides metrics to show improvements as well as real-time variance for effective tracking.

    Why You Should Join

    Perks of the Role

    o Medical Aid contribution o Pension fund contribution

    o Quarterly performance incentive bonus

    o Risk benefit company contributions

    o Reimbursable communications allowance for internet and mobile phone bills

    o Half-day off on your birthday

    o 5 personal days leave a year, over and above your annual leave

    o Hybrid working with access to office hubs as required.

    o Home office set-up with laptop, monitor and other related items.

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