- Bachelors in Computer Science, Information Systems, Engineering or equivalent work experience
- 2+ years of experience in a technical and handson customerfacing role (E.g. Support Engineer, Technical Account Manager or Network Administrator)
- Experience with Linux or Windows system administration
- Experience with networking, virtualization and Cloud Computing concepts
- Experience analyzing complex data, identifying problems and implementing solutions
- Working knowledge of AWS products and technologies (EC2, S3, Lambda, Docker, etc.)
- Demonstrated timemanagement proficiency for dynamic prioritization and decisionmaking to deliver results in a fastpaced, data driven environment.
- Effective written and verbal communication for explaining complex concepts to technical and nontechnical audiences.
- Working knowledge of shell/bash/Python
- One or more cloud certification(s) (AWS or Linux)
-
Support Engineer I-Ext, Marketplace Variable
2 weeks ago
Amazon Development Centre (South Africa) (Proprietary) Limited Cape Town, South Africa Full timeThe Amazon Web Services (AWS) Marketplace is looking for a Support Engineer to join · our fast-paced Private Offer Success Team (POST). The AWS Marketplace is an online store that helps customers find, buy, and immediately start using software and services that run on the AWS Cl ...
-
Support Engineer I-Ext, Marketplace Variable
2 weeks ago
Amazon Development Centre (South Africa) (Proprietary) Limited Cape Town, South Africa Full timeThe Amazon Web Services (AWS) Marketplace is looking for a Support Engineer to join · our fast-paced Private Offer Success Team (POST). The AWS Marketplace is an online store that helps customers find, buy, and immediately start using software and services that run on the AWS Cl ...
-
Marketplace Operations Manager
2 weeks ago
takealot Cape Town, South AfricaWe are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you w ...
-
Solutions Architect
2 weeks ago
CA Global Headhunters Cape Town, South Africa**Reference Number**: LCSF16 · An exciting new B2B Marketplace and e-procurement start-up is seeking a Solutions Architect to join them to drive the building, rollout, and growth of an Enterprise B2B Marketplace & E-Procurement solution. The company's professional Services and So ...
-
Solutions Architect
2 weeks ago
CA Global Headhunters International Cape Town, South Africa**Job Description**: · **Solutions Architect (Enterprise /** **Solution design /** **Implementations) - Johannesburg, South Africa** · **Reference Number: LCSF16** · An exciting new B2B Marketplace and e-procurement start-up is seeking a Solutions Architect to join them to drive ...
-
Manager
2 weeks ago
Amazon Commercial Services (South Africa) (Pty) Ltd Cape Town, South Africa10+ years of experience with a blend of Sales, technical, business and product and/or program management roles · - Experience in people management (min. 5 years of team management experience) · - Bachelor's Degree in Business, Economics, Management, Engineering or related degree ...
-
Amazon Listing Specialist
1 week ago
Exclusively Remote Cape Town, South AfricaSeeking an An Amazon Lister Specialist to be is responsible for creating and optimizing product listings on the Amazon marketplace. The primary goal of an Amazon Lister is to enhance the visibility, attractiveness, and overall performance of products to drive sales and customer s ...
-
Retail Project Manager
1 week ago
Engen Cape Town, South Africa**Who You Are**: · - You have worked in construction specifically the built environment · - You have built service stations · - You are an expert in Constructional regulations · - You are passionate about self-starter, work independently · - You have excellent skills in the petro ...
-
Data Analyst
3 weeks ago
takealot Cape Town, South AfricaWe are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you w ...
-
Data Analyst
2 weeks ago
Takealot Group Cape Town, South AfricaWe are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you w ...
-
2024 Sales
1 week ago
Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Cape Town, South AfricaAvailable to commence an internship in 2024. You should then be available for 6 months, full time (40h/week). · - Pursuing a Bachelor's or Master's Degree, with an anticipated graduation date after the completion of your internship. You need to be enrolled as a student for all th ...
-
Security Sales Specialist
3 weeks ago
Dimension Data Cape Town, South AfricaAs a Security Sales Specialist, you'll be responsible for developing new business opportunities and managing existing accounts. You will use your sales skills to build long-term relationships with customers by providing them with the best possible service and advice on their secu ...
-
New Business Development Lead
2 weeks ago
SUMMIT Africa Recruitment Cape Town, South Africa**Primary Job Duties**: · - Develop insight and understanding into the marketplace and key market Routinely scan businesses, markets, and trade media to identify potential opportunities. · - Create a sufficient pipeline of opportunities (working with marketing) to achieve/exceed ...
-
Sr Program Manager, Free Cash Flow, Sub-saharan
3 weeks ago
Amazon Commercial Services (South Africa) (Pty) Ltd Cape Town, South Africa5+ years of program or project management experience · - Experience owning program strategy, end to end delivery, and communicating results to senior leadership · - Bachelor's degree · - Experience using data and metrics to drive improvements · - Experience owning/driving roadmap ...
-
M365 Technical Support Specialist
2 weeks ago
Upwork Cape Town, South Africa**Company Description** · Upwork, in collaboration with a leading American multinational technology company, is looking for** English-speaking Microsoft 365 Business Advisors to work Monday to Friday between 5 pm and 1 am UTC**. This unique opportunity allows you to be at the for ...
-
Product Manager
2 weeks ago
HR Talent Partner Cape Town, South AfricaJob Overview · **Expiration date**: · 25 February 2024 · **Location**: · Cape Town, Western Cape · **Job Title**: · Product Manager (Digital Platform) · **Salary**: · R70,000 · **Education Level**: · Diploma · **Job Level**: · Senior · **Minimum Experience**: · 5- 7 Years · Produ ...
-
Head of Technology
3 weeks ago
Human Capital Cape Town, South Africa**Introduction** · Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve the ...
-
Senior Marketing Insights Analyst
2 weeks ago
AnyVan Ltd Cape Town, South AfricaAnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we're proud to be known as the largest, fastest growing tech company in the logistics industry. · Li ...
-
Head of Personal Shopper Program
1 week ago
takealot Cape Town, South AfricaWe're a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you wo ...
-
Analytics Chapter Lead
2 weeks ago
OfferZen Cape Town, South Africa**The Opportunity**: · OfferZen exists to unlock human potential and support the people who can use tech to make the world a better place. · As the Analytics Chapter Lead, you'll be responsible for the overall analytics frameworks, methodologies and ways of working used to help c ...
Support Engineer, Marketplace - Cape Town, South Africa - Amazon Development Centre (South Africa) (Proprietary) Limited
Description
Are you interested in joining a rapidly growing team who are actively engaged in bolstering the AWS Marketplace Seller experience and innovating at the cutting-edge of software technology? Are you ready for an opportunity to unleash your creativity, engage in challenging problem-solving and drive change? Come join the AWS Marketplace Team as we reshape the way enterprise software is bought and sold
AWS Marketplace enables Sellers to market their software to Amazon Web Service customers while enabling Buyers to discover, purchase and consume software.
At AWS, every employee is viewed as a business owner who is individually responsible for pointing out problems and leading improvements when opportunities arise to innovate and drive solutions that delight our customers.
We are looking for a customer-centric Support Engineer to join the AWS Marketplace Managed Catalog Operations (MCO) team.The MCO team owns operational interaction with 3rd party software providers and is responsible for building and owning relationships with sellers, providers, peer teams and Amazon stakeholders.
We manage the content acquisition from providers and drive end-to-end management of content ingestion within Amazon systems including product ingestion, onboarding, coordinating, troubleshooting, technical support and quality.
Key job responsibilitiesAs a Support engineer on our team, you'll be responsible for product ingestion, seller onboarding, coordinating, troubleshooting, and providing quality technical support to Sellers and teams across AWS Marketplace.
You will dive deep into technical details, diagnose and reproduce issues with Amazon technology products, guide customers and share best practices.
Support Engineers on our team consistently strive to improve seller experience by delivering quality technical support and driving process improvement.
You will build collaborative relationship with sellers, engineering, program and product managers to support new product feature launches, new projects and events like Re:Invent.
You will use raw data to create compelling and actionable insights to improve our operations and quality of service to our customer.
About the teamWork/Life Balance
Our team is focused on balancing life with work, and does this via work autonomy and by prioritizing solutions and processes that enable us to scale faster.
Our team is based in Cape Town, Herndon and Seattle; this structure allows us to accommodate different times zones and not work after-hours.
We provide scheduling flexibility within core business hours with the opportunity to work remotely.Mentorship & Career Growth
We are committed to supporting new team members by promoting a culture of belonging and caring for one another.
We focus on knowledge sharing, exposure to diverse experiences and mentorship to accelerate and support career development of our support engineers.
On-Call ResponsibilityWe have a shift rotation between Seattle, Herndon and Cape Town. On-call is responsible for 12 hour rotation from Monday to Sunday during daylight hours. We rotate our on-call responsibilities within the team which means you will be on-call at least once a quarter.
Inclusive Team Culture
Working with a team that welcomes, celebrates, and leverages a diverse set of backgrounds and skill-sets to deliver results is exciting.
Collaborating with others in the organization is key to our long term success and is what helps frame our inclusive culture.
We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAF
BASIC QUALIFICATIONS
Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.
In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa.Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.