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Tech Officer: Customer Engineer - Bloemfontein, South Africa - BCXP
Description
Business unit, Department, Reporting
Business UnitCloud Platform Solutions
DepartmentField ServicesJob gradeOP1
Core Description
To provide technical support for incidents arising from the hardware deployed in the stores.
Key Deliverables / Primary Functions
Core Functional Skills & Capabilities
Customer FocusICT KnowledgeProblem solvingTechnology ConsultingTeamworkCore Behavioural Competencies
Job MatchCulture MatchApplying expertise & TechnologyDelivering Results & Meeting customer expectationsFollowing instructions & proceduresWorking with peopleMinimum Qualifications
NQF 4: Grade 12 National DiplomaAdditional Education -Preferred /Advantage
Experience
2 years' experience
Certifications
CompTIA A+A+Linux Certification (CompTIA Linux, LPIC)Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Level of Engagement : Internal and external clients