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Cape Town

    Customer Liaison - Cape Town, South Africa - Time Personnel

    Time Personnel
    Time Personnel Cape Town, South Africa

    1 week ago

    time personnel background
    Description
    REQUIREMENTS:
    • Matric and minimum three years admin, data order processing experience
    • Ability to liaise confidently with clients telephonically in a fast-paced environment
    • Excellent attention to detail
    • Ability to build solid client relationships
    • Computer literate
    • Hours: 07:30 17:00
    DUTIES:
    • Reporting to the Branch Manager
    • Assisting customers with orders inbound and outbound
    • Invoicing of orders and sending for payment
    • Receiving and actioning orders via email
    • Processing customer orders and back orders daily
    • Increasing customer spend by discussing specials and promoting new product lines
    • Liaising with internal departments with queries on orders
    • Informing customers if they have ordered out of stock items by offering alternatives
    • Keeping customers updated if they are waiting for arrival of stock items
    • Assisting with client enquiries or complaints
    • Assisting with any additional projects or requirements within the department

    Salary: negotiable dependent on experience

    Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
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