Best professionals offering call centre agent services in Soweto
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Nqobile Mtshali
International Call Centre Agent.
Customer Service / Support
I am a 23 year old woman who is ambitious and still trying to figure out my direction to living a better lifestyle. I am very accommodative, good at m ...
Junior Trevor Thulani Masinga
Call Centre Agent
Home Services / Social Care
I have been in the Customer Service Agent For 2 years with full experience of An International Agent.
Phindile Molebatsi
Data Typist
Tourism / Travel / Hospitality
I have 26 years experience in aviation and have a Diploma in Travel. I am a very hard working and analytical individual, and always performs my duties ...
Disemelo Motsoahole
Call Centre Agent
Customer Service / Support
I'm a hard driven worker with good communication skills and I also can work under pressure…….I'm good in sales and good in working with customers
Tshireletso Mokwena
Call centre
Customer Service / Support
Completed Business management Diploma at Rosebank. Have been an intern at Department of Education Gauteng. Have also worked as a call centre agent.
Tshepiso Austin Rex
Sales representative and customer service
Customer Service / Support
Austin Rex here am an experienced sales consultant in the field, call centre agent inbound and outbound including customer services and have 6 years e ...
Clemitine Zondi
Call centre Agent
Telecommunications
Self motivated, outspoken and i believe in myself so much also very good in adapting.
Thabiso Malepe
Call centre agent
Customer Service / Support
I have 12 years of experience as a call centre agent in the medical aid industry. Good communication skills, empathy, active listening skills, good ti ...
Linky Bohlale
Call centre agent
Administrative
Call centre angecy · Client service clerk · Consulted · Interpreter in court
Thobeka Komanisi
Looking for an entry level position post matric
Customer Service / Support
fast learner go getter
Ntobeko Chonco
Job Application
Customer Service / Support
My Name is Ntobeko Chonco, 24 years old. I was born and raised in KwaZulu Natal, currently living in Johannesburg Marshalltown. Unfortunately I am not ...
mokgapa mpho
Call centre agent
Government / Military
I'm mpho Mokgapa. And I'm currently working at Merchants/ Vodapay as a call centre agent. I have been in the industry for 6 years now.
Mandisi Pinini
Client Relations Manager, Office Admin, Lecturer
Customer Service / Support
Experienced Administrator and Client Relations Manager who is target driven and results oriented.
Service Overview
Call Centre Agent Service in Soweto, City of Johannesburg Metropolitan Municipality
The Call Centre Agent service is a vital role in any business, requiring professionals to handle customer inquiries, resolve issues, and provide support. To excel in this position, one must possess excellent communication skills, both verbal and written, as well as the ability to work in a fast-paced environment.
Professional Requirements
To become a successful Call Centre Agent, one should have a strong educational background in a relevant field, such as business or customer service. Proficiency in languages such as English and Afrikaans is also highly recommended.
Accreditation and Certification
Industry professionals should consider obtaining certifications like the Certified Customer Service Representative (CCSR) or the Certified Call Centre Agent (CCCA) to demonstrate their expertise and commitment to the field.
Tips for Choosing the Best Service Provider
- Research the service provider's reputation and reviews from previous clients.
- Look for providers with experienced and trained staff.
- Ensure the provider offers flexible scheduling and competitive pricing.
Questions to Ask Professionals
- What experience do you have in Call Centre Agent services?
- What training or certifications do you hold?
- Can you provide examples of successful projects you've worked on?
Useful References
The International Customer Service Institute (ICSI) and the Call Centre Association of South Africa (CCASA) are reputable sources for industry information and best practices.
Average Prices for Call Centre Agent Services in Soweto, City of Johannesburg Metropolitan Municipality
The average daily fee for experienced Call Centre Agents in Soweto, City of Johannesburg Metropolitan Municipality, is R500. The fee varies depending on the city, with Johannesburg averaging R550 per day and Cape Town averaging R450 per day.
Requesting a Quote
To request a quote for Call Centre Agent services, simply provide your project details and requirements to the service provider. They will then provide you with a customized quote based on your needs.
Fees for Call Centre Agent freelancers
The average daily fee for the experienced freelancers is R500.
The fee varies depending on the city in which the are located. For instance, the average daily for a Call Centre Agent in Johannesburg is R550 while in Cape Town is R450 or in Durban is R475.
call centre agent jobs near Soweto
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Call Centre Agent
1 week ago
ExecutivePlacements Johannesburg, GautengWe're looking for motivated and customer-focused Call Centre Agents to join our growing teams in Johannesburg, Durban and Cape Town. You'll handle inbound and/or outbound calls, assist customers with queries, and work towards achieving performance targets. · ...
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Call Centre Agent
4 weeks ago
Lead Gurus KSG Midrand, GautengWe are seeking motivated Virtual Call Center Agents to join our growing remote team. · In this role, you will be responsible for lead generation and life insurance generation, · engaging with potential clients to create high-quality opportunities · for our sales pipeline. ...
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Call Centre Consultant
2 weeks ago
G4S MidrandWe welcome applications from all suitably qualified candidatesThis role is responsible for handling client inquiries, · logging job cards, · ensuring adherence to service level agreements (SLAs), · monitoring systems, · and compiling client reports. · ...