Best professionals offering customer support representative services in Pretoria

Customer Support Representative

Service Description

A customer support representative is a professional who provides assistance and support to customers through various communication channels such as phone, email, or chat.

Professional Requirements

To become a customer support representative, one typically needs to have excellent communication skills, both written and verbal, as well as the ability to work in a team environment.

Recommended Accreditations and Certifications

While not always required, having a certification in customer service or a related field can be beneficial in advancing one's career.

Tips for Choosing the Best Service Provider

When choosing a customer support representative, look for someone with a positive attitude, strong problem-solving skills, and the ability to work under pressure.

Questions to Ask a Professional

• What experience do you have in customer support?
• How would you handle a difficult customer?
• What is your approach to problem-solving?

References

For more information on customer support, consider checking out the following resources:

Industry associations and publications

Online forums and communities

Average Prices

The average hourly rate for a customer support representative in Pretoria, South Africa can range from R50 to R200, depending on experience and qualifications.

To request a quote for this service, simply fill out a form with your requirements and a professional will contact you to discuss the details.

Fees for Customer Support Representative freelancers

The average daily fee for the experienced freelancers is R500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support Representative in Johannesburg is R600 while in Cape Town is R400 or in Durban is R550.