Best professionals offering call centre agent services in Germiston
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Nqobile Mtshali
International Call Centre Agent.
Customer Service / Support
I am a 23 year old woman who is ambitious and still trying to figure out my direction to living a better lifestyle. I am very accommodative, good at m ...
Junior Trevor Thulani Masinga
Call Centre Agent
Home Services / Social Care
I have been in the Customer Service Agent For 2 years with full experience of An International Agent.
Phindile Molebatsi
Data Typist
Tourism / Travel / Hospitality
I have 26 years experience in aviation and have a Diploma in Travel. I am a very hard working and analytical individual, and always performs my duties ...
Disemelo Motsoahole
Call Centre Agent
Customer Service / Support
I'm a hard driven worker with good communication skills and I also can work under pressure…….I'm good in sales and good in working with customers
Tshireletso Mokwena
Call centre
Customer Service / Support
Completed Business management Diploma at Rosebank. Have been an intern at Department of Education Gauteng. Have also worked as a call centre agent.
Tshepiso Austin Rex
Sales representative and customer service
Customer Service / Support
Austin Rex here am an experienced sales consultant in the field, call centre agent inbound and outbound including customer services and have 6 years e ...
Clemitine Zondi
Call centre Agent
Telecommunications
Self motivated, outspoken and i believe in myself so much also very good in adapting.
Thabiso Malepe
Call centre agent
Customer Service / Support
I have 12 years of experience as a call centre agent in the medical aid industry. Good communication skills, empathy, active listening skills, good ti ...
Linky Bohlale
Call centre agent
Administrative
Call centre angecy · Client service clerk · Consulted · Interpreter in court
Thobeka Komanisi
Looking for an entry level position post matric
Customer Service / Support
fast learner go getter
Ntobeko Chonco
Job Application
Customer Service / Support
My Name is Ntobeko Chonco, 24 years old. I was born and raised in KwaZulu Natal, currently living in Johannesburg Marshalltown. Unfortunately I am not ...
mokgapa mpho
Call centre agent
Government / Military
I'm mpho Mokgapa. And I'm currently working at Merchants/ Vodapay as a call centre agent. I have been in the industry for 6 years now.
Mandisi Pinini
Client Relations Manager, Office Admin, Lecturer
Customer Service / Support
Experienced Administrator and Client Relations Manager who is target driven and results oriented.
Call Centre Agent Service in Germiston, Ekurhuleni Metropolitan Municipality
About the Service
A call centre agent is a customer service professional who handles customer inquiries and issues via phone, email, or chat. They provide support and resolve customer complaints in a timely and professional manner.
Professional Requirements
To become a successful call centre agent, one needs to possess excellent communication and problem-solving skills. They should be able to work in a fast-paced environment and handle multiple customer interactions simultaneously.
Recommended Accreditations and Certifications
Some recommended certifications for call centre agents include:
- Customer Service Certification
- Call Centre Certification
- Communication Skills Certification
Tips for Choosing the Best Service Provider
When choosing a call centre service provider, consider the following factors:
- Experience and reputation
- Customer service quality
- Response time and communication channels
- Flexibility and adaptability
Questions to Ask Before Hiring a Call Centre Agent
Before hiring a call centre agent, consider asking the following questions:
- What is your experience in customer service?
- How do you handle customer complaints?
- What is your response time for customer inquiries?
- What communication channels do you use to engage with customers?
Useful References
For more information on call centre services, consider the following references:
- International Customer Service Institute
- Call Centre Management Association
Average Prices for Call Centre Services in Germiston, Ekurhuleni Metropolitan Municipality
The average daily fee for a call centre agent in Germiston, Ekurhuleni Metropolitan Municipality, is R500. The fee varies depending on the city, with the average daily fee in Johannesburg being R550, in Cape Town being R450, and in Durban being R600.
Requesting a Quote for Call Centre Services
To request a quote for call centre services, simply provide your contact information and requirements to the service provider. They will then provide you with a customized quote based on your needs.
Fees for Call Centre Agent freelancers
The average daily fee for the experienced freelancers is R500.
The fee varies depending on the city in which the are located. For instance, the average daily for a Call Centre Agent in Johannesburg is R550 while in Cape Town is R450 or in Durban is R600.
call centre agent jobs near Germiston
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Call Centre Agent
1 week ago
Impact HR Johannesburg, GautengWe are seeking dynamic, motivated and results-driven Outbound Sales Agents to join our team in promoting and selling energy contracts to residential and business customers. · ...
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Call Centre Agent
3 weeks ago
FirstRand Bank India RandburgDeliver high-quality customer service through telephone and digital channels, · ensuring that customer queries are addressed promptly and resolved efficiently.You will be an ideal candidate if you: · Must have an NQF level 5 qualifications · Must have 1 to 2 year's related experi ...
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Call Centre Agent
3 weeks ago
Clinix Health Group (Pty) Ltd Sandton, GautengTo receive inbound telephone calls in relation to customer services and needs. The incumbent is responsible for completing and ensuring relevant documents are accurate and kept up to date and in accordance with CHG's quality and excellence standards. · ...