Best professionals offering call centre agent services in Durban
Get free quotes from professionals.
Sphamandla Hadebe
Customer service representative
Customer Service / Support
I am sphamandla hadebe from Umlazi In Durban. I’m 28 years old and I have overall 3 to 3 and a half years of call centre experience. I’ve done both in ...
Maglin pillay
Call Centre Agent
Non-profit / Volunteering
I'm a hard working person who is a quick learner,self driven and works well under pressure
Sherwin Gopalan
Call Centre agent
Customer Service / Support
I am a results driven individual who functions well as part of a team I strive to be an asset and benefit to any company I work with
Service Offerings in Durban, eThekwini Metropolitan Municipality
Service Description
Call centre agents provide customer service support to clients through various communication channels such as phone, email, and live chat.
Professional Requirements
To perform this service, professionals must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Accreditation and Certification
Industry professionals may choose to obtain certifications such as customer service or sales certifications to enhance their skills and knowledge.
Tips for Choosing a Service Provider
When selecting a call centre agent, clients should look for professionals who are knowledgeable about the service industry and have experience working with clients in various regions.
Questions to Ask a Professional
- What experience do you have working with clients in the service industry?
- What certifications or training have you received to enhance your skills?
- Can you provide examples of successful projects you have completed?
Useful References
For more information about call centre agents and their services, clients may want to refer to industry publications or online resources.
Price Information
Prices for call centre agents vary depending on the location and the level of experience. In Durban, eThekwini Metropolitan Municipality, the average hourly rate for a call centre agent is between R120 and R250.
Requesting a Quote
When requesting a quote for a call centre agent, clients should provide detailed information about their project requirements and budget. This will enable the service provider to provide a more accurate quote and ensure that the client receives the best service for their needs.
Fees for Call centre agent freelancers
The average daily fee for the experienced freelancers is R500.
The fee varies depending on the city in which the are located. For instance, the average daily for a Call centre agent in Durban is R550 while in Johannesburg is R600 or in Cape Town is R650.
call centre agent jobs near Durban
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Call Centre Agents Calling USA Campaign
2 days ago
Zafra Camperdown, KwaZulu-Natal+ZAFRA is a outsourcing call centre based in Camperdown, delivering high-quality outbound sales solutions to our international clients. · +Make outbound calls to consumers as part of B2C telesales campaigns · Promote products/services professionally and persuasively · +Full-time ...
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Call Centre Agent with Debt Review Experience
1 month ago
Debt Ablaze Bluff, KwaZulu-NatalA Debt Review company based in Bluff is looking for Sales Consultants with excellent telephone etiquette. · Identifying potential clients, · understanding their financial situation, · , MUST BE COMPUTER LITERATE (MICROSOFT EXCEL, OUTLOOK WORD) · ...
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Call Agent
2 weeks ago
Nedbank Durban+h2>Job summary · The Job Title is Call Agent with a fixed term contract in the Personal and Private Banking - Nedbank Contact Centre - Consumer Cluster. · Candidate must have at least two years of call centre experience within sales and services environment, · clear ITC and crim ...