Best professionals offering call centre operations services in Boksburg

Call Centre Operations in Boksburg, Ekurhuleni Metropolitan Municipality

To work as a call centre professional in Boksburg, Ekurhuleni Metropolitan Municipality, one must possess excellent communication skills and the ability to handle customer complaints effectively.

Professional Requirements

A bachelor's degree in business administration or a related field is often required for call centre professionals. Additionally, proficiency in languages such as Afrikaans and English is essential.

Accreditation and Certification

Certifications like the Certified Call Center Professional (CCCP) can be beneficial for career advancement. Industry-specific training programs are also available to enhance job prospects.

Tips for Choosing the Best Service Provider

• Check reviews from previous clients;
• Licenses and certifications of employees;

Fees for Call Centre Operations freelancers

The average daily fee for experienced freelancers is R1000. Ranging between R800-R1200 per day depending on your experience level, location within South Africa can impact your earning potential. For instance,
the average daily rate
for a Call Centre Operations freelancer
in Johannesburg is R900 while
in Cape Town it's around R850.
In Durban you can expect rates ranging from R950 -R1050 per day respectively.