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Back Office Agents
1 week ago
Palesa Mbali Group Cape Town, South Africa**Position**:Agent: Back Office Support · **Position Purpose**: · To support the management team in the department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing. · **Experience ...
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Back Office Agent
1 week ago
Talexec Cape Town, South Africa**Company Description** · With offices in Israel, Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world's leading AI enabled tour operator platf ...
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Back Office Agent
1 week ago
Call Centre Staffing Century City, South AfricaOur client in the travel sector is looking for a back office agent to assist clients with travel-related queries. · **Experience**: · Financials and invoicing Knowledge · Ability to work on Multi-channels · Ability to learn new hospitality and financial systems. · Multitasking - ...
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Back Office Agent
1 week ago
Kinesis (Call centre staffing) Century City, South Africa**Requirements** · Two years of customer service experience (required) · One Year Experience in booking online travel and general geographic knowledge (preferred). · Tourism knowledge - hotel, flights, transfers 4. Multitasking - working with variant channels: zendesk, chat/whats ...
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Greek Back Office Agent
1 week ago
Kinesis (Call centre staffing) Century City, South AfricaBackOffice agent: Our company is looking to fill the role of BackOffice agent. · 1. Financials and invoicing Knowledge · 2. Multi-channel work capability. · 3. Ability to learn new hospitality and financial systems. · 4. Multitasking - working with variant channels: zendesk, slac ...
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Back Office Agents
4 days ago
Palesa Mbali Group Cape Town, South Africa Full timePosition: Agent: Back Office Support · Position Purpose: · To support the management team in the department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing. · Experience: · 1 - 2 ...
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Telesales Back Office Agent
4 days ago
SA Commercial (Pty) Ltd Cape Town, South AfricaTelesales Back Office Agents Wanted · As our business experiences remarkable expansion, we're on the lookout for driven individuals to join our vibrant team If you're passionate about sales and eager to contribute to our dynamic environment, this opportunity is for you. · Key Ski ...
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Telesales Back Office Agent
3 days ago
SA Commercial (Pty) Ltd Cape Town, South AfricaKey Skills:Self-motivated and results oriented. · Exceptional written and verbal communication skills. · A collaborative team player comfortable working across various functions, companies, and industries. · Ability to thrive under pressure. · Strong problem-solving skills. · Apt ...
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Tech Officer: Call Desk Agent
1 week ago
BCXP Brackenfell, South AfricaBusiness unit, Department, Reporting · **Business Unit**: CPS · **Department**: Field Services · **Reports to**: Tech Officer: Call Desk Team Leader Core Description · Provide a service that will exceed the expectations of the Company's customers - both external and internal and ...
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Tech Officer: Call Desk Agent
3 days ago
BCXP Brackenfell, South AfricaStructure, Grade & Reporting Job grade/level OP2 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 0 Core Description · Provide a service that will exceed the expectations of the Company's customers - b ...
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Tech Officer: Call Desk Agent
1 week ago
BCXP Brackenfell, South AfricaBusiness unit, Department, Reporting · **Business Unit**:Department**: · **Job grade**: OP2 Core Description · Provide a service that will exceed the expectations of the Company's customers - both external and internal and to ensure that the agreed standards in respect of length ...
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Agent Sales Service Coordinator
4 days ago
HotelJobs Cape Town, South AfricaKendrick Recruitment is working with a renowned safari company offering luxury travel to East Africa. With Head Offices based in Cape Town we are seeking a passionate and highly organized individual to join the team as an Agent Sales Service Coordinator. · **Position Overview**: ...
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Marketing Coordinator- South Africa
1 week ago
eXp South Africa Cape Town, South AfricaWe are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in South Africa. · **Who is eXp?** · Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds ...
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Marketing Coordinator
1 week ago
eXp Realty Cape Town, South Africa**Description**: · - Position at eXp South Africa_ · We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in South Africa. · **Who is eXp?** · Doing the audacious is part of eXp Realty ...
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Back-office Senior
2 days ago
Lead Capital Group Cape Town, South AfricaROLE PURPOSE: · The primary purpose of this position is to aid and assist management with daily tasks and responsibilities catering to the department as a whole. The specifics will be listed below. The senior will also dually function as an agent. · KEY ACCOUNTABILITIES. RESPONSI ...
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Cruise Specialist
16 hours ago
Belmar Personnel Cape Town, South Africa**Salt River Cape Town** · **PREVIOUS EXPERIENCE REQUIRED**: · - Tour consultant experience at a senior level in an inbound tour-operating environment for a minimum of 7 years. · - Creative itinerary design, experience with costings and quoting · - Excellent relationship building ...
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Sales QA Specialist
1 week ago
Debtline Cape Town, South Africa**Who are we and what do we believe in?** · We're deeply digitally focused, highly energetic, and very ambitious. Inala Money Group forms part of the Balfour Group which was founded in 2017, merging several successful tech businesses. · The engine that drives our growth is an exc ...
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Intern Real Estate Agent
1 week ago
Keller Williams Realty Cape Town, South AfricaKeller Williams is home to 173,274 agents in the United States and Canada and 14,847 agents operating outside of the United States and Canada, for a total of **188,121 agents worldwide**, as of December 31, 2021. · This has everything to do with our people. We're looking for our ...
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Transaction Specialist
16 hours ago
eXp South Africa Cape Town, South Africa**Who is eXp?** · Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing ...
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Conveyancing Secretary
1 week ago
Koegelenberg Attorneys Cape Town, South AfricaWe are an attorney's practice based in Stellenbosch, looking to expand our team. We are looking for a dynamic person to join the team in the capacity of conveyancing secretary. · As a conveyancing secretary at Koegelenberg Attorneys, you will play a vital role in supporting our l ...
Front Office Agent - Cape Town, South Africa - Belmond
Description
As a Receptionist at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you're looking to develop your skills and be part of the future of luxury, this is your moment.
· Provide a smooth check in and check out for all guests while at the same time taking care to ensure a pleasant and memorable stay for our guests.
· Ensure that all department & guest reports, dockets and correspondence are completed accurately and punctually.
· Performing administrative duties, including managing guest accounts, processing payments, and maintaining guest records and correspondence.
Requirements
· Strong organizational skills; ability to handle multiple tasks simultaneously such as answering calls, managing guest check-ins and check-outs, and monitoring emails
· Ability to work under pressure and handle difficult situations or irate guests with composure and tact
· Excellent customer service skills; ability to greet guests, handle inquiries, and provide assistance in a courteous and efficient manner
Benefits
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
· Competitive basic salary
· Loyalty and recognition rewards programs
· Employee Assistance & Wellness programs
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.