Thembisa Miriam Lephile

I am more than 22 years’ successful experience in collection secretary / administration, customer care, I am dealing with Administration duties (attending to telephone and email enquiries; screening calls; making appointments; guiding clients to relevant units).

I am dealing with support and debt management with recognized strengths in account maintenance, planning, problem-solving, I am dealing with communication and implementing proactive procedures and systems to avoid problems.  I am doing data Capturing; Documents management & filing; and information management. I am rendering an effective and efficient sundry creditors payment section.

 I am attending to telephone and email enquiries; screening calls; making appointments; guiding clients to relevant units. I am receiving mail, opening, sorting and circulate to the relevant departments. I am opening of files from the computer numerical. I am order and doing the diary and closing files. I am timeously retrieving the clients & debtor's files from the cabinets once I'm finished working on the file, I have to file all the clients' folders and debtors' folders every day. 

I am making copies, faxes and safe keeping of the maintenance of filing system. I am ordering of office stationery and liaising with suppliers. I am dealing with client stats collation and report drafting.

I am sending letters of demand, Issuing of summons. Apply for Default Judgment and Writ.

• Client assessment and Debt Management
• Reception / Administration duties (attending to telephone and email enquiries; screening calls; making appointments; guiding clients to relevant units)
• Data Capturing; Documents management & filing; and information management
• Ordering of office stationery and liaising with suppliers
• Client stats collation and report drafting
• Providing office support services to management – eg. Organise logistics for management meetings; making client appointments with management
• Engaging and liaising with Internal & external stakeholders
• Sending letters of demand, Issuing of summons.
• Apply for default judgement on behalf of Clients
• Making sure that the sale in execution complies with section 65 of Consumer Protection Act, of movable and immovable property.
• Emoluments of attachment orders, CCJ & EOD, attaching salaries and payments to trust account.
• Preparing monthly statements
• General Administration

• I am more than 22 years’ successful experience in collection secretary / administration, customer care,

• I am dealing with Reception / Administration duties (attending to telephone and email enquiries; screening calls; making appointments; guiding clients to relevant units)

• I am dealing with support and debt management with recognised strengths in account maintenance, planning, problem-solving,
•  I am dealing with communication and implementing proactive procedures and systems to avoid problems. 
•  I am doing data Capturing; Documents management & filing;  and information management
•  
• I am render an effective and efficient sundry creditors payment section.
•  I am attending to telephone and email enquiries; screening calls; making appointments; guiding clients to relevant units)
•  I am receiving mail, opening, sorting and circulate to the relevant departments.
• I am opening of files from the computer numerical
• I am order and doing the diary and closing files.
• I am timeously retrieve the clients & debtor's files from the cabinets once I'm finished working on the file I have to file all the clients' folders and debtors' folders every day. 
• I am making copies, faxes and safe keeping of the maintenance of filing system.
•  I am ordering of office stationery and liaising with suppliers.
•  I am dealing with client stats collation and report drafting
•  I am sending letters of demand, Issuing of summons. Apply for Default Judgment and Writ.
• I am excellent working knowledge using both Microsoft (Excel, Word, PowerPoint, Outlook, Debtcol, LAWPLAN and Legal Suite.
• I am preparing monthly statement.