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Front Office Receptionist-Globe Recruitment - Hermanus, South Africa - Jobking
Description
Minimum Experience and Qualification Required:
Previous experience in a 5 star hotel or similar environment
Fluency in English (written and spoken)
Second language would be advantageous
Shift work required
Be able to carry out full reception duties and be responsible for financial transactions
Be able to deal with guest's requests, complaints and their queries
A professional and charming telephone manner is vital
Knowledge of Opera preferable
Well groomed, friendly and presentable
The ability to work well under pressure
Must be hard working, motivated and dedicated
Must be a team player
Must have a positive nature and the right attitude
Own transport advisable
Key Performance Objectives:
Deal with daily GUEST queries and requests
Operate the hotel's
Property Management System:
OPERA
Check GUEST in upon arrival and check them out upon departure
Operate the switchboard and direct calls
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