- Manage the sales staff and customer liaison
- Ensure sales staff are meeting targets and provide training if required
- Brand knowledge and training on stock to staff
- Ensure merchandising standards and polices are maintained in store
- Prepare for stock takes and ensure that stock take is done accurately
- Replenish store stock as required based on company procedures
- Ensure all reports are submitted timelessly
- Ensure all point of sales processes and procedures are working and are followed
- Ensure the RFID system is working as expected
- Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue
- Spot checks to be carried out on stock for accuracy against system and quality of the stock
- Ensure all cash management process and procedures are followed
- Ensure all back-office storerooms are neat and stock is always secure and in sellable condition
- Assist with events
- Ensure staff are always presentable and present as per company roster
- Ensure the store is always secure and safe
- Customer liaison / Queries / Stock Requests / Complaints
- Authorising of discounts for customers when required
- Grade 12
- Retail related qualification (added advantage)
- 3 - 5 Years' experience in a similar role
- Retail store management experience essential
- Pastel Evolution Retail POS essential
- Excel and outlook essential
- RFID system knowledge
- Working with budgets and targets
- Merchandizing experience
- Stock management
- Cash management
- Attention to detail
- Accuracy
- We may retain your personal information in our database for future matching.
- We may contact you when suitable opportunities arise.
- The information you have provided to us is true, correct and up to date.
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Retail Store Manager - Durban, South Africa - The Globevest Group
Description
Salary: Market related
Location: Durban, KZN
Job type: Permanent
Industry: Retail
Reference Number: RDT.C.RSM
COMPANY DESCRIPTION:
Our client within the Retail sector is looking for a Retail Store Manager to join their team. This position is based in Durban, KZN and will report to the General Manager.
JOB DESCRIPTION:
MAIN DUTIES & RESPONSIBILITIES:
Staff Management:
Customer Focus:
EDUCATIONAL REQUIREMENTS:
EXPERIENCE AND SKILLS REQUIRED:
POPIA
By Submitting your CV, you confirm that:
We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.