Store Manager - Durban, South Africa - Future Careers

Future Careers

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

General:

Job Title

Store Manager
Job Category
FMCG, Retail & Wholesale
Location
Kwa-Zulu Natal
Employment Type
Permanent
Area
Durban
Bee status
Include All
Salary
Market Related
Min Salary
Not Set
Max Salary
Not Set
Expiry Date
29th April 2024
Deadline Date
29th April 2024
Experience
Experience Required
Introduction:

We are looking for a strong leader; someone who is passionate about coaching and developing a high-performing team, overseeing the daily operations of the store and managing stock levels.

My client is a well established fashion retailer who is in search of a Store Manager for their Store in Gateway Theatre of Shopping, Durban.

Description:

Leadership and team management : Recruit, train, and supervise a team of retail associates, ensuring they deliver outstanding customer service.
Provide ongoing coaching, feedback, and performance evaluations to enhance team performance.
Foster a positive and motivating work environment, encouraging teamwork and collaboration
Sales and performance
Set sales targets and develop strategies to achieve and exceed them
Monitor sales metrics, analyse data, and implement actions to improve store performance.
Utilise effective sales techniques to drive revenue and meet company objectives.

Customer experience

Ensure exceptional customer service standards are upheld at all times
Handle customer inquiries, concerns, and complaints with professionalism and efficiency.
Develop and maintain strong relationships with regular customers to drive loyalty and repeat business.
Inventory management
Oversee inventory control, including ordering, receiving, and stock replenishment.

Implement efficient inventory management practices to minimise stock losses and maintain optimal stock levels

Visual merchandising
Ensure the store layout and product displays are visually appealing and aligned with the company's brand image. Regularly update and maintain visual merchandising standards to attract customers and drive sales.
Store operations
Maintain store cleanliness, organisation, and adherence to safety standards. Oversee daily opening and closing procedures to ensure operational efficiency.
Manage store budgets and expenses, working to achieve costeffective operations.

Compliance

Ensure compliance with company policies, procedures, and legal regulations.

Implement loss prevention measures to safeguard the store against theft and shrinkage.

Education Profile:

Minimum of 23 years of experience in retail management. Proven experience as a retail fashion store manager or similar managerial role in the retail industry.
Strong leadership skills with the ability to inspire and motivate a team.
Excellent communication and interpersonal abilities.
Sound understanding of retail sales principles and customer service practices.
Proficient in inventory management and visual merchandising.

Analytical and problem-solving skills to drive sales and operational improvements.