Account/Project Manager - Sandton, South Africa - Prodigious

Prodigious Sandton, South Africa

3 days ago

Full time

Description

Job Description

We are looking for an enthusiastic individual to support the team whilst managing client and MEA based Publicis Agency relationships. You should be someone who views marketing and advertising as a career and not just a job. You must be passionate about working in a fast paced and energetic environment, no two days are ever the same - so if new challenges excite you, and you have the ability to multitask like a pro with a strong project management skillset, then this role is perfect for you.

As an Account Manager/Project Manager you'll be supporting the team to produce memorable and effective transcreated campaigns for our clients. All the while building strong relationships with both our clients and internal agency stakeholders. You'll also be involved in running internal agency projects and tasks, which gives invaluable experience in understanding the many facets that make up an advertising agency.

You need to be able to hit the ground running from day 1, be a self-starter and consistently drive excellence with a keen eye for detail.

We're looking to build something awesome, and for that to happen we need the right people. In other words, we're going to be really fussy. In fact, the right personality is just as important as the right experience. We're here to work hard and have fun.

The Account Manager/Project Manager will be responsible for:

Management of digital campaigns and communication on a day-to-day basis.

Management of client expectations and service delivery by being a focal point for day-to-day interaction

Raising of the Cost Estimates based on the asset based rate card relevant to each project that is briefed into Production Centre.

Specific Responsibilities:

Leadership & Team Work

Involvement in strategy development and implementation for the growth of the agency

Source of leadership to possible junior staff in your portfolio

Identify and motivate new ways of working, both creatively and operationally

Become a role model for junior staff

Support team development

Conduct appraisals for junior staff (if applicable)

Contribute to and participates in personal development activities for junior staff (i.e. via coaching, workshop development etc.)

Actively look to maintain and build positive working relationships

Manage up – ensure your seniors are abreast of all activity on the account and empower them to support you through open lines of communication

Client services

Participate in client meetings, managing meeting protocols, agenda, etc.

Ensure status is consistently up-to-date and correct

Ensure that all meetings have thorough agendas, driving a productive outcome

Ensure that contact reports are delivered timeously with key deliverables and then drive out those deliverables to the agreed timings

Plan and participate in client (PMI) review meetings with team

Develop a consulting / advisory capability with client wherever possible

Have direct contact with the client (MEA based Pubicis Agency) on a daily basis and foster a solid relationship

Be consistently responsive and accessible to your client (MEA based Pubicis Agency) and team at all times

Have tough and honest conversations with your client (MEA based Pubicis Agency) to enable your team to deliver excellence and to create trust

Have an excellent relationship with clients (MEA based Pubicis Agency) where they can rely on you, you proactively update them, and you assist them in delivering their requirements on time by reminding them as required

Have the ability to manage all kinds of personalities and always strive to get the best out of each individual

Have an excellent knowledge understanding of the client (PMI), the agency, the strategy and the process in order to deliver efficiently and to the highest quality

Account Management, Project Management and Strategic Thinking and Planning

Produce timing plans for all jobs and campaigns in order to drive delivery

Know the status of each job in the system at all times

Work together with your full team across Creative (studio), Production, Development, etc. to deliver high quality work

Manage tight deadlines while adhering to processes

Seamlessly manage multiple stakeholders across multiple clients under the guidance of your business lead

Take full ownership of every job that comes through you – ensure that every job is measured against client requirements and on-brand

Write excellent briefs with full clarity on all requirements and inspire creative, production and development to do a great work

Consider the impact of any given change briefed by client on other elements in a campaign or other jobs in the system – this might be a timing impact or it might require more work on other elements / jobs

Communicate with excellence, maturity and intent when writing or speaking

Have excellent self-management, with thorough to-do lists and personal organization which supports your ability to be efficient and effective in your job

Have an opinion and be solution-orientated

Experienced using digital work flow tools (eg Chase, Workront)

Finance

Work with senior to finalise programme and budgets for client

Assume accountability for financial aspects of cost management on client programmes; aware of financial status of accounts at all times

Maintain an in-depth interest/knowledge of current affairs; look for links, opportunities to position company to client as appropriate

Assume accountability for financial aspects of cost management on client programmes

Aware of financial status of accounts at all times

Accurately review billing arrangements for clients

Identify early account problems and act / advise solutions, in conjunction with seniors

Support seniors to ensure smooth integration of new business and smooth running of existing accounts

Effectively manage own time and that of junior staff / resources

Understand what jobs are in scope and out-of-scope to ensure that costs are raised accurately and upfront as required

Ensure that your billings are completed by billing cut off each month

Ensure that client CEs are approved before any supplier POs are raised

Culture

Support company culture; actively seek new, smarter ways of doing things

Be seen as an ambassador for the company

Join in the agency culture to build strong relationships across the business

Excellence in Digital Delivery

Maintain the integrity of the creative strategy and work throughout the campaign

Ensure that the right people have approved all work before it is sent to client

Understand digital best practice, platforms and specs

Ensure that the right people have been included in client meetings to support the outcome of the meeting and that everyone is prepared and aligned

Keep abreast of what is happening in the market (broad communication trends and client competitor work) in order to add additional value to your client's business

Be prepared to work long hours as and when is necessary in order to deliver according to the deadline and to support the broader team

Personal Profile:

The successful new candidate must be passionate about the advertising and communications industry, highly motivated with excellent communication and problem-solving skills. The following attributes are also essential:

Highly organised and loves to "keep the trains running on time"

Detail orientated

Multi-tasker

Easily self-manage

A team player

Enjoy working under pressure

Working independently and collaboratively with key team members

Hungry to learn and grow and always willing to try something new

Thrive in an ever-changing environment

A passion for storytelling

A keen eye for detail and a drive for perfection

Deadline awareness and ability to handle all kinds of pressure

Taking initiative and ownership of your projects, never be a paper-pusher

Pro-actively solving problems

An acute sense of responsibility and accountability

Cool, calm and optimistic

Enjoying the thrill of a challenge

Motivated by a desire to add value to your clients' business

A sense of humour

Celebrate the small stuff

Qualifications

Educated to a Degree level

Marketing qualification essential

2-5 years' experience in Account/Project Management in Communication (and with experience in digital)

Managing the expectations of multiple stakeholders seamlessly to deliver according to brief, strategy and to the highest standard

You must have experience running jobs, projects and campaigns from start to finish with little senior support

Experience driving out the production of high-quality work is critical

Digital and Production experience is a necessity

Experience on Chase is essential

Experience on Workfront and Adobe Experience Cloud is a bonus

Financial & budget management experience is preferred

Knowledge of digital media is a necessity

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