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    Copywriter - Johannesburg, South Africa - National Risk Managers

    National Risk Managers
    National Risk Managers Johannesburg, South Africa

    3 days ago

    Default job background
    Description
    A Medical Insurance Company based in Benoni is looking for a Copywriter who will assist with Developing clear, concise, and accurate written materials related to GRC policies, procedures, and best practices. Reviewing and managing documents and public-facing material for the company.

    Key Performance Areas
    • Develop, review and update all written and published content.
    • Manage and maintain the document control processes.
    • Communicate and collaborate with key stakeholders.

    Key Tasks

    Develop, review and update all written and published content
    • Develop clear, accurate, and engaging written materials related to GRC topics, communications, and product material.
    • Ensure content meets regulatory requirements, company style guides, and target audience needs.
    • Maintain high grammar, punctuation, and spelling standards in all written materials.
    • Craft clear, concise, and engaging content tailored to the target audience's level of understanding (e.g., executives, managers, employees).
    • Utilise appropriate writing styles and tones depending on the content type (e.g., formal for policies, informative for training modules).
    • Regularly review existing written materials for accuracy, completeness, and alignment with current regulations, policies, and best practices.
    • Regularly review existing GRC written materials for accuracy, completeness, and alignment with current regulations, policies, and best practices.
    • Work with internal publishing teams or content management systems (CMS) to publish and distribute finalised GRC materials.


    Manage and maintain the document control processes.
    • Develop and maintain an inventory of all published content, including version control and access controls.
    • Develop and implement procedures for document creation within the GRC team, ensuring proper version control and authorship tracking.
    • Establish guidelines for document naming conventions, formatting, and metadata tagging for easy searchability and retrieval.
    • Create and maintain templates for commonly used GRC documents (e.g., policies, procedures, training materials) to ensure consistency and efficiency.
    • Implement a document submission and review system, potentially involving workflows and approval processes.
    • Maintain an up-to-date document register that lists all controlled documents, their versions, status, and location within a document control system.
    • Prioritise content development and update based on urgency, regulatory changes, or identified knowledge gaps within the organisation.
    • Maintain a clear understanding of the content lifecycle, from initial development to publication, archiving, and potential retirement.

    Communicate and collaborate with key stakeholders.
    • Work closely with internal stakeholders (e.g., HR, IT, Marketing and Design) to understand their communication needs and tailor content accordingly.
    • Collaboratively review drafts to ensure technical accuracy, align content with Subject Matter Experts' intent, and bridge any knowledge gaps for the target audience.
    • Maintain open communication channels to address questions or clarifications arising during the writing process.
    • Collaborate on developing communication plans to ensure clear and consistent messaging on GRC initiatives and policies.
    • Proactively keep stakeholders informed on the progress of content development and address any concerns they may have.
    • Craft executive summaries or leadership presentations that effectively convey key messages concisely and impactfully.
    • Clearly communicate deadlines, expectations, and project timelines to ensure stakeholders are always kept informed of expectations.

    Essential Qualifications
    • Matric

    Desirable Qualifications
    • NQF 6 or higher in communications, language, copywriting or other such similar field.

    Essential Experience
    • 2 years writing copy, journals, legal opinions or academic articles.
    • Any experience in governance, risk, or compliance-related fields.

    Desirable Experience
    • Experience in the Financial Services Industry

    Knowledge and Skills
    • Strong understanding of core GRC principles
    • Ability to translate complex concepts into clear, concise, and easy-to-understand language.
    • Excellent written communication skills, including a proven ability to edit and proofread content for accuracy, grammar, punctuation, and style consistency.
    • Proficient in using collaborative writing tools and project management platforms.

    Attributes
    • High regard for accuracy and attention to detail.
    • Strong commitment to confidentiality.
    • Proactive approach in addressing concerns.
    • Excellent interpersonal skills to foster strong working relationships.
    • Honest, Hardworking and Hardworking
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