- Daily supervision, coordination and direction of the outlet and staff while anticipating and ensuring prompt, courteous service.
- Maintains the large collection of whiskey and assist procuring.
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Attends pre- and post-convention meetings as needed to understand group needs.
- Ongoing control and enhancement of quality standards and guest service.
- Ensuring that the Bar maintains a first class and positive visual impact including ambiance, cleanliness, orderliness, décor and service flows.
- Working together with the culinary team, to develop new menu ideas and promotions.
- Working with the bar team to create new ideas and promotions resulting in increased opportunities for Food & Beverage Sales.
- Working with the culinary, stewarding and restaurant team to ensure and promote that teamwork is a strong component of the daily service culture.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Maintaining high staff morale and team spirit within the department.
- Leading and coaching all colleagues within the department.
- Overall recruiting, staffing and scheduling, ensuring adequate staffing levels to satisfy guest needs.
- Establish and implement 5-star service levels.
- Monitoring and continued development of Food & Beverage controls within the bar.
- Control and analyzes the level on the Quality of Service, Guest Satisfaction, Employees Satisfaction, Operating Equipment, Grooming Standards.
- Conduct training, promotional plans, interviewing, employee orientation and job performance management, within the bar.
- Participate in service as necessary in accordance with Outlet needs.
- Create and innovate new ideas and promotion to generate revenue.
- Liaise with Food & Beverage Management to ensure exceptional work standards.
- Maintain the Outlet's cleanliness as well as ensuring all maintenance needs are looked after.
- Participate in the preparation of the Food and Beverage department budget and goals.
- Schedule guest reservations and arrange for private functions or special events.
- Attend and participate in the daily Food and Beverage meetings.
- Check opening and closing duties assigned to all the staff.
- Maintain and ensure staff timesheets are updated.
- Conduct pre- opening briefing within the bar.
- Track and compile daily, monthly, yearly sales reports.
- Ensure that the Outlet maintains the high-quality service standard.
- Perform daily checks on staffing level, quality control, maintenance and cleanliness.
- Ensures adherence to Accor Code of Ethics
- Perform other duties as and when required.
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Communicates critical information to the Bar staff regarding each event.
- Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintaining clear, healthy, and accurate communication with superiors, colleagues, and subordinates always.
- Attend all F&B meetings, Health and safety meeting, and hotel staff meeting as and when required.
- Ensure all relevant information is handed down to the team.
- Assist all staff when needed and be hands on.
- Ensuring a safe and healthy work environment for all guests and colleagues including front and back of house.
- Always ensure Health & Safety protocols and Environmental initiatives are followed.
- Enforce hygiene standards throughout bar and inspecting all areas.
- Employee grooming and manning levels are in order and takes appropriate action when necessary.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform while working.
- Reports suspicious people, parcels, and behaviours to Security.
- Assist with Hygiene Audits where necessary.
- Ensure Stock Takes are conducted accurately.
- Loading orders on Materials ahead of time to ensure smooth production.
- Planning and controlling the par stock level within the bar area.
- Ensure all stock is stored correctly and in line with the Food Safety management system.
- Coaches, counsels, disciplines, and develops subordinates.
- Trains staff on liquor control policies and procedures.
- Conduct whiskey tasting and train staff to do so too.
- Manage all bar staff, including training, productivity, maximizing the utilization of human resources, promoting and the development of all employees in the department with constant upgrading of skill levels and competencies through training schedules in conjunction with the T&C department.
- Perform employee reviews and performance appraisals.
- Create and implement colleague-training initiatives.
- Ensure staff are informed of all online training to be completed and ensure due dates are met.
- To train their subordinates and always ensure an enjoyable working environment.
- Ensure correct use of ingredients and avoid wastage at all costs.
- Use ingredients seasonally.
- Control stocks for daily use in the outlet to ensure service requirement are met.
- Fluent in the English language (verbal & written), second language is an asset.
- Matric and registered level 3 Culinary Diploma
- International experience would be advantageous.
- Minimum of 4 years progressive management experience in a luxury hotel related field.
- Computer literate in Excel, Word, Outlook, Materials, and e- mail.
- Analytical and Conceptual thinking ability and implementation skills
- Must be flexible in terms of working hours.
- Must be physically fit.
- Must have great leadership and communication skills.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must maintain composure and a level head under pressure.
- Must be able to handle a multitude of tasks in an intense, ever-changing environment.
- Must be effective at handling problems in the workplace, including anticipation.
- Prevention, identification, and solutions as necessary.
- Must possess outstanding guest services skills.
-
Bar Manager
1 week ago
Tych Business Solutions Cape Town, South Africa**Job ID**: 65331**Date Posted**: Posted 4 mins ago**Location**: Atlantic Seaboard, Cape Town**Job Title**: BAR MANAGER - ATLANTIC SEABOARD - WESTERN CAPE · - A guest-orientated, charismatic leader with a sense of urgency and high attention to detail, to manage trendy Bar in Camp ...
-
Bar Manager
1 day ago
Mojo Hotel and Market Cape Town, South AfricaMOJO Market is situated in Sea Point, Cape Town currenlty seeking a passionate Bar Manager. We are looking for a customer-orientated, charismatic leader with a sense of urgency and high attention to detail, to manage the Bar operations on a day-to-day basis. · **Responsibilities* ...
-
Bar Manager
1 day ago
C & G (Hospitality) Recruitment Cape Town, South Africa**Bar Manager/Stock control Manager - 5 Star Hotel - Cape Town K Must be based in Cape Town face for to face interview** · - **Must have at least 3 years food and beverage service experience in a 4/5* Hotel Bar or Upmarket Cocktail Bar; of which 2 years should be in a supervisory ...
-
Bar Manager
1 week ago
HotelJobs Cape Town, South AfricaRestaurant, Bar & Club in Cape Town is looking for a Bar Manager. · - Review Bartender roster · - Ensure all Bars are open & set-up as company standard, including display areas. · - Daily management of Bar SOP & feedback to GM · - Pulling of Sales report · - Complying & submissio ...
-
Bar Manager
1 week ago
Mojo Hotel and Market Cape Town, South AfricaMOJO Market is situated in Sea Point, Cape Town currenlty seeking a passionate Bar Manager. We are looking for a customer-orientated, charismatic leader with a sense of urgency and high attention to detail, to manage the Bar operations on a day-to-day basis. · **Responsibilities* ...
-
Bar Manager
1 week ago
HotelJobs Cape Town, South Africa**Responsibilities**: · - Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. · - Hiring and training staff to provide excellent service ...
-
Bar Manager
1 week ago
Tanya Serra Cape Town, South AfricaJob Posted: 10-Apr-2024 · - Location: Cape Town · **Scope of Position**: · Responsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintains standards, assists servers on the floor during peak periods and manage ...
-
Bar Manager
1 week ago
HotelJobs Cape Town, South AfricaBAR MANAGER · Job Summary: · Kendruick Recruitment are looking for a guest-orientated, charismatic leader with a sense of urgency and high attention to detail to manage our Bar Service on a daily basis. · Organisational positioning: · Department: Bar · Reporting to: Food and Beve ...
-
Bar Manager
1 week ago
HotelJobs Cape Town, South Africa**Scope of Position**: · Responsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strive ...
-
Bar Manager
1 week ago
HotelJobs Cape Town, South Africa**Kendruick Recruitment** are looking for a guest-orientated, charismatic **Bar Manager **to lead the team at a **World Class Wine Estate in Stellenbosch**. · **Requirements**: · - Diploma in Hotel or Food and Beverage Management · - Must have at least 3 years' experience in a 4/ ...
-
Bar Manager
1 day ago
HotelJobs Camps Bay, South AfricaElevate Your Career as a Bar Manager in Camps Bay · Are you a visionary leader with a passion for mixology and a flair for creating unforgettable experiences? We are seeking an exceptional Bar Manager to lead our vibrant team at a prestigious establishment in the picturesque Camp ...
-
Bar Manager
5 days ago
HotelJobs Camps Bay, South AfricaBar at an award winning Hotel in Camps Bay is looking for a Bar Manager. · - To manage staff and the outlet operation on a day-to-day basis ensuring that Guest Service is in accordance with Hotels standards · - Mise en place requirements are completed · - Operating Equipment is c ...
-
Bar Manager
6 days ago
HotelJobs Rosebank, South AfricaMy client who owns a very busy bar & restaurant in Rosebank, is currently in need of a Bar Manager to join them. You would need at least 5 - 7 years experience to be considered. For this position, we need a trustworthy and loyal Bar Manager to open and close the venue, do cash up ...
-
Nightclub Bar Manager
6 days ago
HotelJobs Cape Town, South AfricaNightclub Bar Manager - Cape Town · - Manage all FOH & BOH functions for 3 physical bars across 2 floors in a large club environment in Cape Town CBD · - Recruit bar tenders, mixologists, runners, flaring cocktail bar tenders · - Train all staff · - Create specific menus for diff ...
-
Rooftop Bar Manager
1 week ago
Tych Business Solutions Cape Town, South Africa**Job ID**: 65330**Date Posted**: Posted 10 mins ago**Location**: Atlantic Seaboard, Cape Town**Job Title**: ROOFTOP BAR MANAGER - ATLANTIC SEABOARD - WESTERN CAPE · - Providing a memorable experience to all our guests. · - Drive revenue and return guests. · - Ability to manage s ...
-
Restaurant/bar Manager
3 days ago
Cabo Beach Club Cape Town, South AfricaWe are looking for a guest-orientated, charismatic leader with a sense of urgency and high attention to detail, to manage our restuarant operations and Mini Bar Service on a day-to-day basis. · **Duties**: · To manage staff and the outlet operation on a day-to-day basis ensuring ...
-
Assistant Bar Manager
1 week ago
One&Only Cape Town Cape Town, South AfricaAssistant Bar Manager · (10410) · At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderful ...
-
Rooftop Bar Manager
3 days ago
Tych Business Solutions Cape Town, South AfricaOur client, a dynamic and growing luxury brand of restaurants within Cape Town, are looking for a passionate individual who enjoy the challenges of the Hospitality industry. Individual who wants to grow with a team and continuously improve personal skills to manage their high-end ...
-
Restaurant/bar Manager
1 day ago
Sterlet Consulting Cape Town, South AfricaBar Managers and Bartenders · You will need to be self-motivated and have previous experience in both service and cocktail bars. · What we need from you: · Minimum requirements · - Only friendly, happy, well-presented individuals will flourish in this environment, where it's all ...
-
Restaurant and Bar Manager
1 week ago
Hospitality Jobs Africa Cape Town, South AfricaAn exciting new opportunity has arisen for someone who lives in the areas of Simon's Town, Fish Hoek, Glencairn Heights, Welcome Glen, Glen Marine, Glencairn, Sun Valley, Capri, Sunny Dale, Noordhoek, Ocean View and surrounds in Cape Town. · You be be solely responsible for the r ...
Bascule Bar Manager - Cape Town, South Africa - AccorHotel
Description
Job DescriptionScope of Position:
Responsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
Managing Bar Operation
Ensuring Exceptional Customer Service
Communication and Conduct
Health and Safety
Stock Management
Training and Development
Sustainability and Stock
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.