Key Account Manager - Johannesburg, South Africa - Initiate international
Description
A leading B2B solution provider for casino operators has an awesome new career opportunity for a
Key Account Manager to join their growing team in
Johannesburg.
job could be perfect for you
Your key
job responsibilities as the
Key Account Manager in
Johannesburg will include:
- Ensuring the timely and successful delivery of company solutions according to customers' needs and objectives
- Representing the entire range of the company's Live products
- Distributing and presenting information to customers about upcoming game releases and opportunities
- Liaising with inhouse resources and operators to undertake promotional fulfilment and analysis of campaigns and marketing initiatives
- Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
- Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met
- Establishing and maintaining effective key account relationships
- Act as an intermediary between internal departments and customers
- Acting as an escalation point for customers for any issues, and drive resolution action
- Providing rootcause analysis, driving continuous improvement and execution of solutions
- Proactively assessing, clarifying, and validating customer needs on an ongoing basis
- Any other ad hoc duties related to the role
Key Account Manager job in
Johannesburg:
- 5+ years' experience in Account or Relationship Management, within a B2B strategic role
- Experience in the iGaming industry a distinct advantage
- Sound commercial awareness and knowledge of business development
- Demonstrate a clear knowledge of how to generate results in a complex commercial environment
- Experienced at effective client management at a senior level
- Be analytical with the ability to think strategically
- Have a genuine passion for sales, negotiation, decisionmaking, and problemsolving
- Educational background in a related field would be preferred
- Strong communication and written ability in English is essential (an additional language would be an asset)
- Proficiency with Microsoft Office Suite, such as Excel and PowerPoint
- Be presentable, willing to travel and work outside of normal office hours
job section.
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