Client Operations Manager- - Sandton, South Africa - Dimension Data

Dimension Data Sandton, South Africa

Found in: Talent ZA C2 - 2 days ago

Description

Functieomschrijving

Are you looking for a new challenge? Do you want to work at one of the most forward-thinking and innovative IT companies in the region? If so, this Client Operations Manager role may be perfect for you

As a Client Operations Manager, you'll be responsible for the day-to-day operations of client relationships. You will take care of all aspects of our business, including client management and supporting the sales team.
In this role, you will liaise with clients to understand their needs and deliver solutions that meet these needs within agreed timeframes.
You should have excellent communication skills as well as experience in dealing with issues from both sides (client and internal) in order to resolve any problems quickly and effectively.

Requirements

Hosts, develops and manages client workshops, training sessions and webinars to ensure that issues are resolved in a timely manner
Communicates with clients by phone, email, and Skype, as well as helps them troubleshoot problems.
Reviews our services with clients and helps them determine what we can provide them.
Acts as the main contact point to clients at all times.
Serves as a point of contact for all questions and issues.
Acts as the client's liaison between their internal technology departments, our team and external vendors.
Works closely with the business development team to identify new business opportunities to increase client revenue.
Actively participates in strategic planning sessions, product reviews, and Worked with clients on their cloud setup and migration to ensure success

Qualifications

At least 3 years of experience in client operations management, with a proven track record of success.
Three years of experience in a management position or team leader role
Experience with a large organization preferred.
5 to 10 years of technical experience
Cloud Experience would be advantageous

Requirements -

Operations Manager

Found in: Talent ZA C2 - 1 day ago

Sanlam Sandton, South Africa

Who are we? · Satrix is he leading provider of index-tracking investment products and exchange traded funds (ETFs) in South Africa, with assets under management invested in the range of ETFs, index-tracking unit trusts, life pooled and segregated portfolios that are specifically ...
Operations Manager

Found in: Talent ZA C2 - 4 days ago

Servest Careers Sandton, South Africa

Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Operations Manager position reporting to the Branch Manager to be based at our Johannesburg Office. The position is for their Cleaning Division. · ...
Managed Services Operations Manager

Found in: Talent ZA C2 - 6 days ago

Dimension Data Sandton, South Africa

Functieomschrijving · Description · Oversees the coordination of customer service and support activities which may include the delivery of pre-and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of the organization's prod ...
Sales Operations Manager

Found in: Job Placements ZA C2 - 11 hours ago

HR Genie Sandton, South Africa

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single '&Beyonder ...
Operational Risk Manager

Found in: Executive Placements ZA C2 - 5 days ago

TalentCru Sandton, South Africa

We have Operational Risk Manager position to support the management of wealth division in setting and executing actions managing all aspects of risk within the business units of Wealth Division. This includes the identification, assessment, measurement, monitoring, reporting of r ...
Advertising Operations Manager

Found in: Talent ZA C2 - 6 days ago

Publicis Media Sandton, South Africa Full time

Job Description · Advertising Operations Manager · Job Purpose: · The functions of this role include working as a liaison that connects Publicis Groupe clients (across the Agency brands) with the Paid Media specialists. · The role can include client interaction and being the key ...
Sales Operations Manager

Found in: Talent ZA C2 - 11 hours ago

andBeyond Sandton, South Africa Full time

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single '&Beyonder ...
SharePoint Operations Manager

Found in: Talent ZA C2 - 1 day ago

Dimension Data Sandton, South Africa

Functieomschrijving · As a SharePoint Operations Manager, you'll be responsible for the day-to-day operations of SharePoint Operations. You will ensure that our systems are up and running at all times with minimal downtime. You will manage all aspects of the environment including ...
Operations Manager II

Found in: Talent ZA 2A C2 - 5 days ago

IOCO Sandton, South Africa

Discover Excellence at iOCO Infrastructure Services: Elevate Your Career with Impactful Innovations. We are looking for an experienced Operations Manager II to join our team. The successful candidate will play a key role in overseeing and optimizing day-to-day operational activit ...
Operations & Maintenance Performance Manager

Found in: Executive Placements ZA C2 - 5 days ago

TalentCru Sandton, South Africa

Our client in the telecommunication industry is hiring for a Operations Maintenance Performance Manager for an Independent Contractor for a 12-month contract to be based in Bryanston, Johannesburg. · Working Modul: Hybrid · Role purpose: · To oversee maintenance and upgrading o ...
Manager Regional Sales Operations

Found in: Talent ZA C2 - 4 days ago

Premier Sandton, South Africa

As a Regional Sales Operation Manager, you will be a key driver of our growth strategy in the highly competitive FMCG sector. You'll have the opportunity to lead a talented sales and merchandising team, implement market strategies, and play a pivotal role in expanding our market ...
Senior Manager: Enterprise Risk Management

Found in: Executive Placements ZA C2 - 5 days ago

TalentCru Sandton, South Africa

To enable effective implementation Enterprise Risk Management activities and provide 2LOD independent oversight within the organisations, whilst ensuring policies and framework reflects best practices. · Qualification · Com (Accounting/Information Technology/Business/Risk Managem ...
Integration Specialist

Found in: Executive Placements ZA C2 - 5 days ago

HR Genie Sandton, South Africa

Our Client a Global Tech firm is seeking n Integration Specialist to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment. · Key Roles and Responsibilities: · Operates and maintains the overall IT infrastru ...
Executive Assistant

Found in: Job Placements ZA C2 - 5 days ago

The Recruitment Council Sandton, South Africa

Executive Assistant | Credit Risk Management · Catergory: Human Resources · Location: Sandton · Salary: R R Per Annum · *** A degree is required for this position, applicants with no degree will not be considered for this role. Thank you. · About the role: · Executive Assistant a ...
Head of Sales

Found in: Executive Placements ZA C2 - 5 days ago

Profile Personnel Sandton, South Africa

Based in Sandton and reporting into the PC Brand, the successful incumbent will be responsible for the effective planning, management, and control of all sales channels to ensure achievement of wholesale and retail targets (Dealer, Rental, Corporate, Government, Single). Delivery ...
Aftersales Product and Planning Manager

Found in: Executive Placements ZA C2 - 6 days ago

Profile Personnel Sandton, South Africa

Brief Role Description · To develop and implement the company's Aftersales strategy to realise the company group Aftersales objectives in South African Market. This involves deriving and implementation strategies geared towards retaining and attracting new customers to the Brand ...
Risk Officer

Found in: Executive Placements ZA C2 - 5 days ago

TalentCru Sandton, South Africa

We have an opportunity for a Risk Officer - Support Services professional to join our team, supporting clients within the insurance and banking space. In this role, you will provide process assurance and other internal assurance services to the organization. This will involve ass ...
IT Support Manager/ Team Lead

Found in: Job Placements ZA C2 - 2 days ago

HR Genie Sandton, South Africa

Our Client a Global Tech firm is seeking an IT Support Manager/ Team Lead to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment. · The Team Leader, IT Technical Support will primarily be responsible for t ...
Risk Officer

Found in: Executive Placements ZA C2 - 5 days ago

TalentCru Sandton, South Africa

We're excited to offer a Risk Officer - Operations position for our client in the banking and insurance industry. In this role, you'll play a vital role in safeguard the organization by identifying and managing any threats to the achievement of our client's business objectives. ...
Customer Experience Specialist

Found in: Executive Placements ZA C2 - 5 days ago

JeloCorp Sandton, South Africa

Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events. · To be successful in this role, the ideal candidate is to be mainly responsible for the customer operations department, responsible for buildi ...