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Isp Helpdesk Junior Support Agent
6 days ago
Yutiliti/ South Coast Fibre Durban, South Africa**INTRODUCTION** · **ABOUT THE COMPANY** · Yutiliti is a division of Lightstruck. Lightstruck's vision is to develop, own and operate high-end, last-mile fibre for the long-term economic and social benefit of the communities in which it is deployed. Lightstruck intends to bring r ...
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Customer Helpdesk Agents
1 day ago
TEEKOM SA Durban, South Africa Full timeAs a customer service representative, you will be responsible for:Completing quotes timeously and according to quoting standards and supplying them to customers on time.Answering incoming phone calls from customers who want to place orders, request quotes, inquire about products ...
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Senior IT Support Technician
1 week ago
Shoreability Durban, South Africa**Job Title: Senior Support Technician** · We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 3 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology a ...
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2nd Line Support Technician
22 hours ago
Shoreability Durban, South Africa**Job Title: 2nd Line Support Technician** · We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 2 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology ...
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Senior IT Support Technician
1 week ago
Shoreability Durban, South Africa**Job Title: Senior Support Technician** · We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 2 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology a ...
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Senior IT Support Technician
2 weeks ago
Shoreability Durban, South Africa**Job Title: Senior Support Technician** · We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 3 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology a ...
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Senior Facilities Manager
6 days ago
Broll Property Group Durban, South Africa**POSITION PURPOSE** · The Senior Facilities Manager will be responsible to review, create and manage systems, projects, programs and contractors to ensure that the facility services support the business goals and objectives of the company. · Responsible for the day to day manage ...
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Dialer Administrator
6 days ago
Careerbox Umhlanga, South AfricaDialler Administrators work to help ensure company call centres run as effectively and efficiently as possible. · They help manage the company's dialer systems, which routes outbound and inbound calls for agents, freeing them up to do the best at their jobs. · **Duties & Responsi ...
Customer Helpdesk Agents - Durban, South Africa - TEEKOM SA
Description
As a customer service representative, you will be responsible for:Completing quotes timeously and according to quoting standards and supplying them to customers on time.
Answering incoming phone calls from customers who want to place orders, request quotes, inquire about products and services, or report issues.
Using the CRM system to manage data and track orders.
Liaising with production and dispatch on the progress of jobs, delivery dates, and production plans.
Managing customer queries effectively and efficiently
Communicating with the production and dispatch teams to ensure that the orders are completed on time, according to the customer specifications, and delivered to the correct address.