Internal Sales Representative – Building - Upington, South Africa - Professional Resources Partners Pty Ltd

Description

Internal Sales Representative – Building & Construction Solutions

Location: Upington

Salary: R12 000CTC

QUALIFICATIONS & EXPERIENCE REQUIRED

• Matric Certificate
• Computer Literacy is essential (MS Office)
• Minimum 3 internal sales experience is essential.
• Syspro experience is preferred
• Excellent interpersonal and communication skills

DUTIES & RESPONSIBILITIES

• Assist External Sales Representatives with the distribution of credit applications, quotations and administration.
• Capture Sales orders
• Follow-up on progress on orders
• Assist with Telesales
• Meet and improve annual budgets – an inherent requirement
• Client queries are responded to timeously.
• Deliveries are followed up on whenever necessary.
• Written (typed) quotations are provided to customers.
• Check material availability when quoting
• Assist to maintain customer pricelists and customer database
• Assist with credit applications and rep reports for the debtor's department
• Assist with the resolution of customer complaints, requirements and progress reports
• Analyse customer feedback and service satisfaction and escalate for corrective measures
• Assist customer with technical info, brochure and installation procedures
• General admin / perform own filing
• Assist with additional tasks as requested by management from time to time
• Contribute to Brand Awareness
• Uphold the company's code of ethics
• Ensure excellent customer service to clients