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    External Sales Executive - Boksburg, South Africa - Buzzblock Recruitment

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    Full time
    Description

    New Business Sales Executive - East Rand

    To achieve Client's Sales Plan objectives by actively selling products through:

    Prospecting new accounts, developing, and maintaining customer support, identifying customer requirements for office equipment, matching customer requirements to existing equipment via written proposals, demonstrating equipment, resolving customer problems, ensuring proper installation of equipment, training customers on the proper use of equipment, and performing customer care calls to ensure customer satisfaction.

    Our client is specifically looking for young candidates who wants to start a career within sales. Owning your own vehicle is compulsory. The candidate does not need any sales experience as the company is willing to provide full training on all of their products. They are offering a Basic salary as advertised + Commission + Fuel and Incentives.

    Key Responsibilities:

    Sell the products on offer in Voice / PABX Division / OA / Smart Solutions

    Reach target.

    Prospecting ongoing new clients monthly, updating Inform

    Developing and maintaining customer base and support,

    Identifying customer requirements for office equipment,

    Matching customer requirements to existing equipment via written proposals

    Demonstrating equipment

    Resolving customer problems

    Ensuring proper installation of equipment

    Training customers on the proper use of equipment

    Performing customer care calls to ensure customer satisfaction

    Key Performance Areas:

    Sales

    Quotations and Tenders

    Support

    Appointments / New Customers

    Processing customer orders accurately and efficiently

    Motivation

    Administration and Systems (Client follow ups - quotes; New Customers; Active Customers; Dormant Customers)

    Prospecting New / Existing Accounts

    Cost support

    Identifying needs, proposing solutions, ensuring installation & training of products and performing customer care calls.

    A minimum of 30 cold calls per day must be done.

    A minimum of 3 set appointments with potential customers per day and two new quotes.

    A minimum of 2 quotes per day

    Reaching targets set out by Management

    Quotes & Tenders:

    Quotes are done on according to customers' requirements.

    Sales Consultant forwards Secretary quote to be typed.

    The Sales Consultant will then hand deliver the quote to the customer and discuss quote.

    Sales Consultant will collected Tender from customers.

    Tender discussed with Sales Manager, and General Manager and quote will be drawn up and hand delivered.

    All Quotes to be signed by Sales Consultant and Sales Manager. In the Sales manager's absence the General Manager. Quotations invalid if not signed by the above signatories

    Support:

    Help customers with support regarding information on products

    Customer queries

    PERSONAL MOTIVATION:

    Positive mental attitude, Positive self-image

    Consideration for others

    Using your initiative, and Attention to detail

    Maintaining the set standards and culture of our team

    Achieving set objectives

    Your portfolio/territory – business – take ownership of your business

    Growing your business – Outbound calls on new business

    Self-management

    Self-discipline

    Efficiency levels

    Personal growth

    Striving to increase profitability

    Flexibility i.e. giving of yourself, your time and effort

    Friendly, helpful and professional when dealing with other departments and customers

    Being organized

    Being prompt and punctual

    Goal setting

    Being responsible

    Pro-active – Not Reactive

    Attitude, skill and knowledge

    Commitment, and Going the extra mile

    Neat Workstations

    Maintaining team morale i.e. keeping negativity at bay

    Prioritizing

    Dress for success

    Focusing on the character ethic versus the personality ethic i.e. Enhance strengths and improve weakness

    Problems solving – to be tactful & private when solving disputes

    Avoid bad language

    Other

    Plans, organises, and prioritises the following sales activities on a daily basis: selling, intense customer prospection (cold calling), customer appointments, customer care visits, customer follow-up calls, customer training, demonstrations, and internal meetings. Ongoing Sales and paperwork training.

    Documents customer information (e.g., customer's name and location, type of existing office equipment, customer requirements for new office equipment) on an account profile form to create a record of all customer prospects.

    Conducts regular post-sale customer care visits to answer customer questions, solve customer problems, maintain rapport with customers, and identify additional office equipment needs.

    Being a team player (Help stay Motivated)

    To uphold the Consumable Divisions standards.

    Attendance of all meetings, functions, and training sessions during and after working hours.

    Adhere to all company policies and procedures.

    Adhere to dress code as determined by the Company.

    To uphold Company Standards.

    To always maintain respect and good relations with customers and staff.

    To ensure all C.O.D customer have paid in full.

    Keep your customers up to date regarding their back orders daily.


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