Junior Front of House - Johannesburg, South Africa - HotelJobs

HotelJobs

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

DUTIES

Manage, coordinate, and motivate team members to ensure exceptional service delivery.
Demonstrate and enforce basic food safety and hygiene standards within the establishment.
Oversee standard operating procedures for restaurant facility opening, closing, and cleanliness.
Handle cash management, petty cash, and waiter cashups efficiently.
Attend and actively participate in all relevant training sessions, both onsite and offsite.
Provide training, coaching, and guidance to team members and new hires.
Manage inventory through stock counts, rotation, and storage practices.
Develop and implement staff rosters and schedules.
Manage guest experiences, handling compliments and complaints, and ensuring a pleasant environment.
Plan and execute projects such as campaigns and specialty offerings.
Work towards achieving daily, weekly, and monthly targets, finding effective solutions to meet objectives.
Collaborate with both back and frontofhouse teams to manage communications and promote teamwork.

At least 1 year experience in management position

Team Management, coordination, and motivation
Knowledge and practice of basic food safety and hygiene standards.
Handling and oversight of SOPs with regard to the opening, closing and cleanliness of restaurant facilities.
Cash Management, petty cash, and waiter cashups.
Attendance, active participation and coordination of self and team in all relevant training sessions on & off site.
Training, coaching and guidance to the team and new hires.
Inventory Management, stock counts, rotation, and storage practices
Rostering and scheduling.
Guest Experience Management handling of compliments and complaints, environment and ambiance management. etc
Plan for and execute projects such as campaigns and specialty offerings.
Work with daily, weekly, and monthly targets and find solutions to achieve these.

Desired Qualities:

Self Motivated
Passion for service
Results orientated
Flexibility and willingness to work rotating shifts and step in to assit in all sections during busy service
Effective communication and problemsolving skills
Ability to work alongside BOH and FOH to manage communications and teamwork