- Order processing and confirmations
- Preparation of documentation like Proforma invoices and Sales Orders Reports
- Order tracking and book control
- Ensuring timely dispatch of production orders
- Preparing Daily Distribution Plan information
- Stock replenishment models control
- Processing border entry documents
- Compiling transporter's border documents
- Handling credit documents
- Carrying out ad-hoc tasks
- Providing updates to reps as needed
- Verifying pricing accuracy
- Assisting in stock takes
- Monthly consignment stock sheets from Clients
- Compiling Daily Stock Sheet
- Preparing weekly production plans based on client due dates/priority orders
- Meeting sales figures targets
- Interfacing with customers on order book issues
- Working with the Order Fulfilment team to achieve customer service levels
- Grade 12 qualification
- Preferably a Sales/Supply Chain Diploma
- Proficiency in Microsoft Excel
- 3+ years of customer care experience
- Familiarity with (Sage/JDE/SAP) Systems in Sales and Marketing Modules
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Customer Services Administrator - Durban, South Africa - Top Recruitment (Pty) Ltd
Description
We are looking for a skilled Customer Services Administrator to join the team at the corporate offices of a leading manufacturing group in Mobeni.
RESPONSIBILITES:
REQUIREMENTS:
RUMUNERATION:
R13,000 To R15,000 (Negotiable) + Provident Fund