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    Customer Services Administrator - Durban, South Africa - Top Recruitment (Pty) Ltd

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    Full time
    Description

    We are looking for a skilled Customer Services Administrator to join the team at the corporate offices of a leading manufacturing group in Mobeni.

    RESPONSIBILITES:

    • Order processing and confirmations
    • Preparation of documentation like Proforma invoices and Sales Orders Reports
    • Order tracking and book control
    • Ensuring timely dispatch of production orders
    • Preparing Daily Distribution Plan information
    • Stock replenishment models control
    • Processing border entry documents
    • Compiling transporter's border documents
    • Handling credit documents
    • Carrying out ad-hoc tasks
    • Providing updates to reps as needed
    • Verifying pricing accuracy
    • Assisting in stock takes
    • Monthly consignment stock sheets from Clients
    • Compiling Daily Stock Sheet
    • Preparing weekly production plans based on client due dates/priority orders
    • Meeting sales figures targets
    • Interfacing with customers on order book issues
    • Working with the Order Fulfilment team to achieve customer service levels

    REQUIREMENTS:

    • Grade 12 qualification
    • Preferably a Sales/Supply Chain Diploma
    • Proficiency in Microsoft Excel
    • 3+ years of customer care experience
    • Familiarity with (Sage/JDE/SAP) Systems in Sales and Marketing Modules

    RUMUNERATION:

    R13,000 To R15,000 (Negotiable) + Provident Fund



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