- Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to. Output-based contracts must be managed efficiently.
- Reporting Directly To the General Manager of KZN
- Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
- New Sites to be opened according to company policies and procedures.
- Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing, and costs are attended to within the month of closing.
- Contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on-the-job training sessions performed by your team of managers.
- The upkeep of all unit files kept at unit level and notice boards as set out in TCS Policy and Procedure file.
- The upkeep of the unit master file (Business Information File) kept at Head office, by submitting all changes (upsells/down sells/scope changes) timeously to the finance department thus ensuring that an updated sample roster is available in the Business Information File.
- Delivery of chemicals and consumables to sites may be a requirement.
- Delivery of pay slips monthly to sites.
- Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met.
- Responding to clients and management request timeously and providing necessary action required.
- Ensure monthly completion of reports required for specific services as agreed with clients. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys. It may also include client specific requirements.
- Responsible to effectively communicate and filter company information to contract managers who needs to filter down to their staff.
- All unit staff making use of the biometric system should ensure that the biometric system is in use and managed according to the set requirements. Project managers must ensure adherence to this.
- Project managers are responsible to approve salaries for their units and to actively monitor labour/turnover ratios per contract.
- Project managers are responsible to ensure that contract managers and supervisors abide by the company disciplinary code and that this is consistently applied.
- Project managers are responsible to represent the company during ccma cases and union meetings as required.
- To hold regular performance appraisals with all management staff reporting to you, identify areas for development and training needs.
- Actively participate in succession planning on an ongoing basis by identifying and developing talent.
- Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
- Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
- Ensure that only accredited suppliers and approved products are used.
- Compile accurate budgets and forecasts in line with company deadlines.
- Actively manage unit leave liability and leave plans according to company policies and targets. Check that leave balances reflects correctly on the company reports.
- Continually identify potential of additional business within existing contracts and One-off cleaning opportunities.
- Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month.
- Ensure debtors collection is in line with contractual agreements.
- Follow correct approval process for procuring capital expenditure, high value repairs and maintenance and ensure units order chemicals and consumables as per agreed process.
- Leadership skills
- Attention to detail.
- Sense of urgency
- Problem solving experience.
- Able to work under pressure,
- Be flexible and adaptable.
- Should be able to work independently.
- Understand Cleaning,Hygiene principles and knowledge of company policies and procedures.
- Good understanding of scheduling of staffing and assign tasks productively to each position to achieve an output standard according to site specific slas.
- Business management principles, including proven financial skills.
- Strong people skills and knowledge or Industrial relations.
- Strong on client relationships and strong communication skills.
- Minimum Matric / Grade 12
- Relevant tertiary qualification and/or equivalent experience. Knowledge of legislation relevant to the Cleaning,Hygiene industry.
- Must have a valid drivers license and own reliable vehicle.
- Minimum of 5 years experience in a similar environment on middle management level.
- Experience in managing large compliments of people and a large client portfolio.
-
Regional Manager
2 days ago
Carlysle Human Capital Durban, South AfricaAs a Regional Manager, you will have the opportunity to represent our industry-leading brand and work with a team of specialists across our expanding global footprint. · **Role and Responsibilities**: · You will be responsible for overseeing the business operations in your assign ...
-
Regional Manager
2 days ago
Frank Consult Durban, South Africa**Responsibilities** · - Sales and marketing of the company's concept and products to current and potential clients in the specific area of responsibility. · - Growing a new territory of clients and sales via the company's concept. · - Achieve targets as set out by management. · ...
-
Regional Motor Manager
4 days ago
Hollard Recruitment Durban, South Africa**Job Advert Summary**: · Helloan exciting new opportunity has just become available in our **Insure, Operations area.** We are looking to recruit a **Regional Motor Manager (KZN).** · **Role Objectives**: · The role function for Regional Motor Manager is the end-to-end ownership ...
-
Regional Sales Manager
3 days ago
Sandi Crowther Recruitment Durban, South AfricaKwaZulu Natal, Durban · - R 40000 Monthly Basic Salary (Company Car, Petrol, 13th Cheque) · **Umhlanga. **Excellent opportunity exists with well-established national suppliers of on-trend stationery and gifting consumer products to South Africa's major retail chains and independe ...
-
Regional Sales Manager
2 days ago
Unique Personnel Durban, South Africa**Job Number** · - 71927 · **Job Type** · - Permanent · **Job Title** · - Regional Sales Manager - Freight Forwarding · **Computer Skills** · - MS Office · **Industry** · - Freight · **City** · - eThekwini (Durban) · **Province** · - Kwazulu Natal · - Job Function: · - To support ...
-
Regional Sheq Manager
4 days ago
S Hire Durban, South AfricaNational Waste Management company is seeking a Regional SHEQ Manager (Durban) who would be responsible for providing day-to-day HSE support to sites and operating teams within the designated region. · Support includes coaching, teaching and training field personnel on safe operat ...
-
Regional Account Manager
4 days ago
Core Group Durban, South AfricaiStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anyt ...
-
Regional Project Manager
2 days ago
GP Consult Durban, South AfricaKwaZulu Natal, Durban · - R R Annually Cost To Company · Regional Project Manager - Fire Protection - KZN · **Qualifications** · - NQF 6 in Project Management in the built environment is required · - Extensive experience may be considered where a relevant qualification is not ava ...
-
Regional Manager Ii
1 day ago
Smollan Durban, South AfricaWe're on the lookout for an experienced **Regional Manager** who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service de ...
-
Regional Account Manager
4 days ago
Progessive International Durban, South Africa**Qualification and Skills Requirements*** · - Minimum grade 12. · - 3 5 years experience in a similar position in the Telecommunication Post-paid sector. · - Proven track record in achieving set sales targets. · - Ability to work under pressure and fast-paced environment. · - Kn ...
-
Regional Agronomy Manager
4 days ago
PepsiCo Durban, South AfricaOverview: · **We are PepsiCo** · PepsiCo is proud to be one of the world's leading food and beverage companies. Every day, we are dedicated to bringing our mission to create more smiles with every sip and every bite to life. Our products are enjoyed more than one billion times a ...
-
Regional Manager Estates
1 day ago
Vodafone Durban, South Africa**.**: · **When it comes to putting people first, we're number 1.** · The number 1 Top Employer in South Africa. · Certified by the Top Employer Institute 2024. · **Role Purpose/Business Unit**: · The role of the Regional Manager: Estates is to manage and oversee the Estates and ...
-
Regional Manager: Cleaning
4 days ago
Empact Group Durban, South Africa**Purpose of the role**: · Join our talent community for a role where the successful incumbent will be responsible for a profitable and professional cleaning, hygiene, and pest service to ensure client satisfaction and retention of business whilst upholding the company's policies ...
-
Regional Sales Manager
3 days ago
Pronel Personnel Durban, South Africa**Description** · *** · - Achieve growth and sales targets by successfully managing the sales team · - Designing and implementing a strategic sales plan that expands the company's customer base and ensure a strong footprint. · - Set objectives, coach and performance manage the sa ...
-
Regional Sales Manager
3 days ago
Staff Unlimited Recruitment Durban, South AfricaPosition duties: · - 100% of Sales - Ensure achievement of sales targets · - 100% of Gross Profit Rand Target - Ensure achievement retail GP margin · - Growth on turnover - Increased turnover of existing Customers · - Growth in new business - Increased turnover from new business ...
-
Regional Key Account Manager
5 days ago
E2E Staffing (PTY) LTD Durban, South AfricaCommercial · Accountable for quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for work of others. This role will work with various closely related concrete variables, requiring an understanding of the theo ...
-
Regional Sales Manager Kzn
2 days ago
Managed People Solutions Durban, South Africa**Managed People Solutions** is looking for a **Regional Sales Manager** **to work** **for an Exclusive **Homeware** **company **based in** KZN.** · The purpose of this role is to seize opportunities in the market to grow our region. To manage the daily activities and outcomes of ...
-
Regional Financing and Operations Manager
4 days ago
Recruiter Ruth | Performability Recruitment Durban, South AfricaA specialised and innovative commercial property financing company is searching for a Regional Operations Manager to drive revenue, build relationships, expand the business and manage the health, loan, asset quality and compliance portfolio including performance of the loan book, ...
-
Regional Sales Operations Manager
3 days ago
PepsiCo Durban, South Africa**Responsibilities**: · - Accountable for volume, revenue and profit delivery within the Sales Function across Snacks, Food & Beverage, Grains and Bakeries · - 3rd Party Agency Management (PFS) · - Set and agree objectives (MWB), investment levels and priorities for the KZN regio ...
-
Kwazulu Natal Regional Manager
1 day ago
Edge Executive Search Durban, South AfricaKwazulu Natal Regional Manager · - Permanent · - Tea000169 · - Finance- KwaZulu Natal, Durban · - Cost To Company (Negotiable)**Experience / Skills Required** · Have a working knowledge of SA Corporate law including the Companies Act · Minimum of 5 years' experience in the SME fu ...