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    Assistant Store Manager - Pretoria, South Africa - Cash Crusaders Retail (Pty) Ltd

    Cash Crusaders Retail (Pty) Ltd
    Cash Crusaders Retail (Pty) Ltd Pretoria, South Africa

    Found in: Job Placements ZA C2 - 4 days ago

    Default job background
    Description

    OPERATIONAL MANAGEMENT

    • Ensure store sales objectives are met
    • Maximise incomes streams for the store (Add-ons, GP etc.)
    • Stores Performance
    • Ensure effective implementation of merchandising standards
    • Ensure effective implementation of marketing initiatives
    • Attraction and retention of customer base

    INVENTORY MANAGEMENT

    • Functional area
    • Job Competencies
    • Ensure store sales objectives are met
    • Maximise incomes streams for the store (Add-ons, GP etc.)
    • Stores Performance

    CUSTOMER SERVICE

    • Ensure Customer Expectations are exceeded
    • Review Mystery shopper reports
    • Ensure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaints
    • Reinforce a culture of service minded staff to ensure Customer satisfaction

    PEOPLE MANAGEMENT

    • Facilitate the training and development of employees to ensure correct competency
    • Succession Planning
    • Ensure consistent, effective performance management
    • Manage and enhance employee relations and satisfaction

    ADMINISTRATION

    • Ensure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructions
    • Cash-ups'
    • Safe checks
    • Alarm Checks
    • Admin Files
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