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    Application Analyst - Cape Town, South Africa - takealot

    takealot
    takealot Cape Town, South Africa

    1 week ago

    takealot background
    Description

    , a leading South African online retailer, is looking for a highly talented Application Analyst to join our team in the Cape Town Distribution Centre.

    We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

    This position reports to the Operational Analytics Manager

    Your responsibilities will include:

  • Design, develop, and implement various dashboards to create visibility, reduce risk, and improve productivity in DC Operations
  • Set up and monitor system health and operational and application metrics
  • Root cause analysis of operational issues
  • Able to independently troubleshoot issues within the teams' system.
  • Prepare weekly and monthly operations reports as a result of collecting, analyzing, and summarizing information.
  • Identify cost-saving areas and system inefficiencies
  • Identify and action trends within the system
  • Work with all levels within the business unit to resolve issues.
  • Prepares end-users to utilize the system by conducting training.
  • Provides reference for end-users by contributing to documentation; providing support and help.
  • Maintains professional and technical knowledge by staying abreast with the latest industry trends; reviewing professional publications; and upskilling on technology
  • Participates in long-term and short-term data analysis and tooling with a focus on increasing productivity, lowering fixed and variable costs, and improving customer experience.
  • Measure and report results regularly and provide recommendations for continuous improvement.
  • Assists more senior analysts with investigations/tools

    • Attributes required:

  • Customer-centric
  • Proactive
  • Energetic
  • Direct, solutions and results-oriented
  • Innovative problem solver
  • Curious thinker who understands technical topics beyond the average reader
  • Exceptional written and verbal communication skills
  • Organizational and business savvy

    • Qualifications and experience:

  • Bachelor's Degree, BTech or Advanced Diploma in Information Systems, Computer Science, Mathematics, or Engineering
  • In the event that you do not have a bachelor's degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 6 years of operational support experience in a software/technology environment.
  • 2 years of operational support experience in a software/technology environment
  • In-depth understanding of best practices relating to system support and monitoring
  • Experience building applications with Low-code builders (e.g. Flutterflow, Appgyver, Appsheet, etc.)
  • Good database knowledge, including the ability to write and optimize complex queries using SQL
  • Experience with one or more system monitoring and alerting system
  • Experience designing and developing reports
  • Server and Networking experience beneficial
  • Understanding and experience in one of the following environments will be beneficial: Supply Chain & Logistics, WMS
  • Prior experience within an ecommerce company or warehouse experience will be beneficial

    • The Environment :

  • employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it's all in the execution after all.
  • We love what we do and what we are creating.

    • We seek to Employ an Extra Ordinary Mind who

  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed, and strives to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is able to think about problems from a business perspective using technical and product input
  • is curious and challenges the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for
  • thinks like an owner of the business.
  • is SMART, has INTEGRITY, and is HARDWORKING
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