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    Operations Manager - Durban, South Africa - Puratos

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    Description

    DO YOU HAVE THE DESIRE TO GROW YOUR SKILLS?

    Consumers worldwide are becoming more aware of the quality of the food they consume. Puratos is involved in the development, production, and distribution of a diverse range of ingredients for bakers, pastry chefs, and chocolatiers who seek top-notch quality.

    Established in Belgium in 1919, From humble beginnings to global triumph, join us on our journey to explore our rich history and legacy.

    We have transitioned from a small family business in Belgium to a multinational corporation with over 9000 employees, 93 innovation centers, and more than 65 manufacturing facilities across 81 countries to date. Reflecting on a century of dedication, bravery, and creativity fills us with immense pride. We are grateful for your contribution to our success and let's together build the next 100 years of achievements

    Our dedication to innovation, pioneering mindset, and emphasis on community values are the factors that make working at Puratos truly special.

    ROLE SUMMARY

    Located at City of Durban Branch, to enhance our local Operations team, we are currently looking for an:

    OPERATIONS MANAGER – (Durban Branch, South Africa)

    Reporting to the Branch Manager/National Operations Manager, the chosen candidate for this crucial position will be accountable for:

    • Provide customer service by ensuring efficient product deliveries to clients.
    • KEY RESPONSIBILITIES

    1. Oversee product deliveries to customers

      1. Evaluate daily transport needs based on previous day's Truck Routing by Route Planners
      2. Supervise and support the loading of products onto trucks
      3. Monitor Pullers in cleaning cages post truck loading
    2. Ensure availability of transport

      1. Conduct Meetings with Transport Supervisor to arrange vehicle servicing
    3. Address logistical queries and handle vehicle breakdowns

      1. Respond to inquiries from Telesales, Sales Representatives, Drivers, and Customers regarding deliveries
      2. Handle Bidtrack Vehicle Tracking queries related to delivery trucks
      3. Address all reported Vehicle Breakdowns
    4. Supervise staff and administrative issues

      1. Compile Timesheets for all Warehouse and Distribution personnel
      2. Process leave applications from Warehouse & Distribution staff and forward to Payroll Department
      3. Handle queries from Warehouse & Distribution staff
      4. Recruit temporary staff when necessary
      5. Arrange transportation for late-night delivery drivers
      6. Complete night-out Allowance forms for country drivers
      7. Supervise tasks of staff reporting directly to Distribution manager
    5. Attend and Lead Essential Operations Meetings

      1. Participate in Sales meeting bi-weekly
      2. Conduct departmental meetings with Drivers and Truck Assistants every Monday morning
      3. Hold departmental meetings with Pullers weekly
    6. Manage Food Safety

      1. Implement and oversee the food safety system
      2. Coordinate warehouse staff activities related to food safety tasks.
      3. Ensure meticulous maintenance of all food safety records
      4. Deliver Food Safety training sessions
      5. Act as the food safety representative during audits
      6. Address all Audit Non-Conformances
    7. Oversee Health and Safety

      1. Ensure compliance with Occupational Health and Safety Act requirements
      2. Implement all necessary health and safety precautions
      3. Provide Health and Safety training to staff
    8. Perform other duties as per operational needs.

    REQUIREMENTS

    • Matric (Grade 12) and understanding of Freight Transport Systems; National Diploma in Logistics is preferred.
    • 3-5 years' experience in a logistics setting.
    • Proficiency in using MS Office suite (Outlook, PowerPoint, Excel, Word), SharePoint and WMS (Johannesburg branch only)
    • Effective communication with staff at all levels; external communication with individuals outside the organization; negotiation with customers; establishment and maintenance of interpersonal relationships.
    • Reading comprehension skills - the ability to comprehend information and ideas presented verbally.
    • Strong communication abilities - English proficiency is required.
    • Ability to read and write in English and additional language(s)
    • Possess positive qualities such as a good personality, hard work ethic, teamwork skills, service-oriented attitude, creativity, innovation, trustworthiness, openness to feedback.

    What We Offer

    Puratos fosters a vibrant, entrepreneurial atmosphere that empowers our employees to take initiative and contribute ideas that drive the company's success. In addition to a competitive compensation package (including salary and benefits aligned with the market), Puratos provides an opportunity for you to further grow and shape your role.

    Individuals meeting the requirements are welcome to submit their applications.

    Closing Date: 30 April 2024


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