- Identify acquiring & merchant sales opportunities and offer solutions appropriate for the merchant's requirements, goal & objectives by applying the tools which outlines the products merchants currently have and the propensity for new product take-up, in order to continually grow the customer base
- Understand the complexities & dynamics of the sales acquiring / merchant targets, achieve and exceed these consistently
- Adopt a commercial approach to appropriate cost-to-service, versus value generation to achieve the agreed business turnover and other revenue targets
- Achieve and exceed the agreed merchant service fee targets by negotiating additional charges, pricing and any other applicable fees relevant to the product / solution presented to and sold to the merchant and / or prospective merchant
- Participate in the design and execution of the respective Regional Sales plan, to ensure that targets are delivered through 'cross-selling' and in order to grow the organisation's customer base
- Action and manage all sales leads received from potential merchants, as well as all internal business partners within the agreed service level agreements and turnaround times, end-to-end
Customer Centricity - Improve key relationships and change the acquisition methodology with internal business partners / stakeholders
- Identify stakeholder requirements and expectations, in order to develop effective stakeholder / partner engagement plans
- Continuously relationship manage all merchants in the respective region and ensure that an effective and efficient relationship model remains in place, in order to retain merchants within the allocated portfolio
- Meet and attend to internal & external meetings if, when and where required
- Engage with the business partners / stakeholders with the direct aim of promoting the value proposition of BB Merchant Services & Customer Solutions
- Take & accept primary responsibility for merchant satisfaction through excellent service delivery, by ensuring that BB Merchant Services & Customer Solutions become the market leader in terms of service excellence in end-to-end delivery and turnaround.
Process and Procedures - Adhere to the laid down sales processes & procedures within the BB Merchant Services & Customer Solutions frameworks / parameters
- Complete new applications and ensure that process is finalised within the agreed service level turnaround times with a continuous follow-up on progress of outcomes, end-to-end
- Continually add value to the BB Merchant Services & Customer Solutions team, with on-going feedback and market related information & intelligence
- Understand and conform to the content of the organisations policies & procedures with specific reference to the vehicle, travel & mobile policies
Team Work - Maintain a positive attitude, drive and promote the sharing of knowledge & experience and remain open to constructive feedback and criticism of performance
- Interact closely with various members of the supporting and operational environments to ensure that requirements and expectations of customers are met at all times – be a team player
- Contribution to level of teamwork, accountability, delivery, quality & speed of information shared, contribution to efficiency & effectiveness of the environment
- Effort to build & maintain quality inter-personal relationships
- Respond openly to feedback and promote harmony and teamwork in the sales team
Learning and Growth - Take ownership for driving own career development and stay abreast of Industry changes within areas of expertise
- Preparation and signing-off of a Training / Skills development plan
- · Achievement of objectives / milestones set out in the development plan
The ideal candidate will be in possession of:
- Matric
- Degree / Diploma in Business related field (ideal)
- 5 years' plus experience in the payments and / or banking industry, preferably with acquiring, card and / or merchant experience. Customer focused and understanding the sales dynamics and targets.
- Payments knowledge both within the issuing and acquiring environments.
- Technical competencies required:
- Knowledge of Banking / Financial Services sales, products & services environment
- Strong business acumen
- Ability to influence behaviour
- Relationship management & networking skills
- Knowledge of payments industry (both within the issuing and acquiring of a Financial Institution's Card Division
- Objective & deadline driven
- Knowledge of Visa & Master Card settlement & payment processes
- Understanding of sales teams & targets dynamics
- Strategic Thinking
- Enthusiasm, energy, drive & resilience
This position is advertised in line with our commitment to Employment Equity. -
ICT Solution Sales Specialist
Found in: Talent ZA C2 - 6 days ago
iSanqa Sandton, South Africa Full timePermanent / Hybrid role · Searching and exploring both the local and international markets for new products and trademarks to expand and strengthen the company's position in the market. Searches for joint ventures and co-marketing opportunities. Negotiates, investigates existing ...
-
ICT Senior Solution Sales Specialist
Found in: Talent ZA C2 - 6 days ago
iSanqa Sandton, South Africa Full timePermanent / Hybrid role · This position is responsible for searching and exploring both the local and international markets for new products and trademarks to expand and strengthen the company's position in the market. Searches for joint ventures and co-marketing opportunities. N ...
-
ICT Solution Sales Specialist Data Permanent iS0LRW3488X
Found in: Talent ZA C2 - 6 days ago
iSanqa Sandton, South Africa Full timePermanent, Hybrid role · REQUIRMENTS · 10 years ICT Solution Sales experience · Bachelors degree IT / ICT or Business Equivalent · Previous experience in the Financial, Telco, Healthcare and Retail Industries · Demonstrated results - please outline your quotas / achievements in ...
-
Microsoft Consultant
Found in: Executive Placements ZA C2 - 5 days ago
TalentCru Sandton, South AfricaOur client is seeking a Microsoft Consultant who will be responsible for delivering technology and process-based solutions to meet their needs. The ideal candidate should have extensive Project Management and Microsoft PPM knowledge, and will be responsible for providing clients ...
-
Identity and Access Governance Specialist
Found in: Talent ZA C2 - 2 days ago
Investec Sandton, South AfricaDescription · We are seeking an experienced Identity and Access Governance Specialist to join our team. The successful candidate will be responsible for designing, implementing, and maintaining access management processes for our clients. The Identity and Access Governance Speci ...
-
Consumer Sales Specialist
Found in: Talent ZA C2 - 6 days ago
Coloplast Sandton, South AfricaConsumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for "selling while caring" by fully understandin ...
-
QA Analyst
Found in: Talent ZA C2 - 2 days ago
Harris Computer Sandton, South Africa Full timeReports to the QA Team Leader. · Fulfills tasks, based on assignment of the direct manager and according general testing guidelines. · Performs testing and validation for the Customer Solutions Team deliverables (drivers, interfaces, templates, add-ins) in accordance with the rel ...
-
IT Security Identity Specialist
Found in: Talent ZA C2 - 1 day ago
PPS Recruitment Sandton, South AfricaAs an IT Security Identity Specialist, you will be responsible for managing and securing user identities and access within our IT infrastructure. You will work closely with cross-functional teams to implement and maintain identity and access management (IAM) solutions, ensuring t ...
-
MS Engineer L3
Found in: Talent ZA C2 - 4 days ago
Dimension Data Sandton, South AfricaFunctieomschrijving · The MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improveme ...
-
Specialist: Client Experience Management
Found in: Executive Placements ZA C2 - 5 days ago
TalentCru Sandton, South AfricaThe purpose of the Client Experience Management Specialist is to ensure that clients have a seamless experience throughout their journey with the client. · The role is focused on enhancing employee engagement and consistency in delivery through implementing new ways of work, iden ...
-
Legal Specialist
Found in: Executive Placements ZA C2 - 4 days ago
TalentCru Sandton, South AfricaOur client in the telecommunication industry is looking for a Legal Contract Specialist who will be responsible for delivering legal and compliance advice to the legal team. To support the legal team with: · Vetting, drafting, negotiation and renewal of property leases, access ag ...
-
Marketing Manager
Found in: Job Placements ZA C2 - 4 days ago
Armstrong Appointments Sandton, South AfricaPURPOSE/MAIN JOB FUNCTION · Our client is looking for a dynamic and driven Solutions & Partner Marketing Manager with a strong grasp of SME marketing, channel marketing expertise, and proven campaign management skills. · This role will collaborate closely with the Head of Marketi ...
-
Project Manager
Found in: Talent ZA C2 - 4 days ago
Publicis Groupe Sandton, South Africa Full timeJob Description · Key responsibilities: · Awards & General Administration – 80% · Manage the total Awards Show process. · Which includes but not exclusive to: · Ensure all awards shows both local and international have timing and tracking plans. · A cadence of following up wit ...
-
Customer Services Specialist
Found in: Talent ZA C2 - 2 days ago
Coloplast Sandton, South AfricaCustomer Services Specialist The Customer Services Specialist is responsible for ensuring completeness and accuracy of processed sales orders by CPBC, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate sa ...
-
Project Manager
Found in: Talent ZA C2 - 5 days ago
RPO Recruitment Sandton, South Africa Full timeRPO Recruitment's client, a highly reputable construction project management and quantity surveying firm in South Africa, is actively searching for a qualified and experienced Project Manager who is eager to contribute positively towards the success of the firm. The successful in ...
-
Senior Specialist
Found in: Executive Placements ZA C2 - 5 days ago
TalentCru Sandton, South AfricaTo provide advisory services, to clients depicting early warning signs of distress, that support limiting an increase in further distress; and where encountered, craft solutions and monitor implementation of interventions for these clients thereby restricting the number of client ...
-
Platform Specialist
Found in: Talent ZA C2 - 4 days ago
Dimension Data Sandton, South AfricaFunctieomschrijving · Are you looking to work from home or in the office of your choice? Do you want to have flexibility, a culture that values and nurtures learning, and a work / life balance that lets you find balance between your personal life and professional career? This rol ...
-
governance and legal specialist
Found in: Executive Placements ZA C2 - 5 days ago
LMP RECRUIT Sandton, South AfricaThe perfect role for someone who wants to specialise in corporate governance and is eager to create a name for themselves in the governance landscape. · This role will afford the individual the opportunity to learn and interact with subject matter experts and high-profile individ ...
-
Service Offer Specialist
Found in: Talent ZA C2 - 2 days ago
Dimension Data Sandton, South AfricaFunctieomschrijving · We require a Service Offer Specialist to develop close working relationships with internal and external stakeholders in order to understand clients existing licensing estate and future technology needs. · RequirementsDevelop close working relationships with ...
-
Distress Advisory Specialist
Found in: Talent ZA 2A C2 - 5 days ago
TalentCru Sandton, South AfricaSENIOR SPECIALIST: DISTRESS ADVISORY · Our client is currently recruiting for a Senior Distress Advisory Specialist . This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a permanent vacancy ...
E-commerce and Integrated Solutions Specialist - Sandton, South Africa - Bidvest Bank
Description
To our future E-commerce and Integrated Solutions Specialist
Are you intrigued by achieving new merchant sales targets for E-commerce and Integrated Solutions including POS for the relevant region, Inclusive of cross-selling of all other banking products & services, to ensure continuous customer & product growth. Do you enjoy operating in an ecosystem environment?
At Bidvest Bank we know that to achieve our strategic objectives and deliver on our vision to change the way banking is done, we need new ways of thinking, and we are looking for you to be part of our journey as our E-commerce and Integrated Solutions Specialist and together move our strategy forward.
With your expertise you will be responsible for managing relationships with customers & potential customers, including BB Group Company, Group Company reach, third party processors, partners & stakeholders.
You will also train new customers and staff on acquiring payment processing methods / procedures, equipment & devices
Your day at Bidvest Bank will involve:
Financial Management
