Senior Manager - Johannesburg, South Africa - MTN Nigeria

Thabo Mthembu

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Thabo Mthembu

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Description

Strategic Input
Provide input into the Technology Operations department

Develop the operational plan for the implementation,/maintenance/operations of all civil, generators and security components for sites and self build transmission

Ensure to be kept abreast on best practices for civil, generator and security implementations on active and passive components

Drive the implementation of best practices to ensure the network is performing optimally.


Solutions delivery
Drive the implementation/maintenance/operation of civil, generators and security into the network within the appropriate timeframe meeting business requirements, through the MNS/Tower vendors

Oversee the management of all changes/upgrades and commissioning projects

Facilitate tender procedures and negotiate contracts at a high level

Lead the resources responsible for the implementation/maintenance operations of the civil, generators and security aspects of the network,

Drive the compliance with regulatory requirements along with relevant environmental

Manage main suppliers and contractors to ensure quality standards to achieve project and ongoing business requirements

Ensure compliance with health and safety policies and practice

Ensure suitable risk management practices are in place


Operational Delivery
Ensure appropriate resources and processes are in place to manage the operational requirements for generators - fuelling, repairs, services etc

Identify new opportunities for operational efficiency and eliminate processes or activities that are not adding value

Ensure civil, generators and security services capacity is available to meet planned growth requirements (in conjunction with Access & Core Implementation)

Ensure appropriate resources are in place to oversee the planning, design, implementation, management, maintenance and support.

Ensure security of sites are maintained, improved and upgraded.


overnance and Control
Strictly follow and ensure team and vendor compliance of relevant policies and procedures

Ensure effective SLA strategies are in place to support the business and vendor compliance

Implement proper controls and processes to minimise revenue leakage

Ensure proper project controls are in place to manage financial and operational risks across the business

Appropriate implementation of DoA


Ensure the governance and the fulfilment of managed service deliverables across South Africa by all vendors on a national level.


Communication and co-ordination
Resolve roadblocks as necessary for effective and timely implementation/maintenance/Operations of security and generators

Summarise and report on progress and issues relating to implementation/maintenance/operations of civil, generators and security

Maintain good relationships with the vendors/3rd party contractors

Interface with all relevant MTN's regions to address civil, generators and security issues, whenever necessary

Keep abreast with National regulations and influence new Provincial policies and procedures in the best interest of MTN

Monitor national database for abnormal trends and take corrective action

Control good working relations with all contractors and other departments

Ensure that all targets and deadlines set are met through daily communication with Regional Heads and Vendors

Ensure all requests for quotes and works authorisations are raised with the Contractor/s


Financial Management
Forecast, plan, develop and review transport network operations budgets in line with MTN SA financial requirements

Ensure transport network operations budgets are optimised

Manage transport network operations expenditure in line with agreed budgets

Identify and eliminate non-contributory expenditure

Manage budgeting and preparing of tenders


People Leadership and Organisational Capability Building
Lead, develop and coach the Managed Network Services Operations team

Act as an ambassador and role model for the Technology team by living the brand values and vital behaviors

Make environment the best place to work

Improve the employee engagement through the GCA/sentimeter

Ensure the attraction, development and retention of Planning and Engineering talent

Build a professional and differentiated Planning and Engineering team

Ensure a culture of continuous evaluation and improvement

Drive a culture of high performance, accountability and consequence management

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