Senior Manager - Johannesburg, South Africa - MTN Nigeria
Description
Strategic Input
Provide input into the Technology Operations department
Develop the operational plan for the implementation,/maintenance/operations of all civil, generators and security components for sites and self build transmission
Ensure to be kept abreast on best practices for civil, generator and security implementations on active and passive components
Drive the implementation of best practices to ensure the network is performing optimally.
Solutions delivery
Drive the implementation/maintenance/operation of civil, generators and security into the network within the appropriate timeframe meeting business requirements, through the MNS/Tower vendors
Oversee the management of all changes/upgrades and commissioning projects
Facilitate tender procedures and negotiate contracts at a high level
Lead the resources responsible for the implementation/maintenance operations of the civil, generators and security aspects of the network,
Drive the compliance with regulatory requirements along with relevant environmental
Manage main suppliers and contractors to ensure quality standards to achieve project and ongoing business requirements
Ensure compliance with health and safety policies and practice
Ensure suitable risk management practices are in place
Operational Delivery
Ensure appropriate resources and processes are in place to manage the operational requirements for generators - fuelling, repairs, services etc
Identify new opportunities for operational efficiency and eliminate processes or activities that are not adding value
Ensure civil, generators and security services capacity is available to meet planned growth requirements (in conjunction with Access & Core Implementation)
Ensure appropriate resources are in place to oversee the planning, design, implementation, management, maintenance and support.
Ensure security of sites are maintained, improved and upgraded.
overnance and Control
Strictly follow and ensure team and vendor compliance of relevant policies and procedures
Ensure effective SLA strategies are in place to support the business and vendor compliance
Implement proper controls and processes to minimise revenue leakage
Ensure proper project controls are in place to manage financial and operational risks across the business
Appropriate implementation of DoA
Ensure the governance and the fulfilment of managed service deliverables across South Africa by all vendors on a national level.
Communication and co-ordination
Resolve roadblocks as necessary for effective and timely implementation/maintenance/Operations of security and generators
Summarise and report on progress and issues relating to implementation/maintenance/operations of civil, generators and security
Maintain good relationships with the vendors/3rd party contractors
Interface with all relevant MTN's regions to address civil, generators and security issues, whenever necessary
Keep abreast with National regulations and influence new Provincial policies and procedures in the best interest of MTN
Monitor national database for abnormal trends and take corrective action
Control good working relations with all contractors and other departments
Ensure that all targets and deadlines set are met through daily communication with Regional Heads and Vendors
Ensure all requests for quotes and works authorisations are raised with the Contractor/s
Financial Management
Forecast, plan, develop and review transport network operations budgets in line with MTN SA financial requirements
Ensure transport network operations budgets are optimised
Manage transport network operations expenditure in line with agreed budgets
Identify and eliminate non-contributory expenditure
Manage budgeting and preparing of tenders
People Leadership and Organisational Capability Building
Lead, develop and coach the Managed Network Services Operations team
Act as an ambassador and role model for the Technology team by living the brand values and vital behaviors
Make environment the best place to work
Improve the employee engagement through the GCA/sentimeter
Ensure the attraction, development and retention of Planning and Engineering talent
Build a professional and differentiated Planning and Engineering team
Ensure a culture of continuous evaluation and improvement
Drive a culture of high performance, accountability and consequence management
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