IT Administrator - OR Tambo, Eastern Cape, South Africa - TB HIV Care
Description
Job Advert Summary:
Purpose of the position:
Minimum Requirements:
- 23 years' experience is desirable
- Basic desktop support experience essential
- Working knowledge of routers, access points and desktops
- N+ Certification preferred
- Clear criminal record
Duties and Responsibilities:
Desktop support
- Install, update, and configure computers and tablets
- Software installations
- Troubleshoot, diagnose, and resolve problems relating to hardware and software
- Setup of mobile devices and new laptops/desktop computers on an Azure domain and routine maintenance of computer hardware and software Supporting of Windows & Apple Mac computers
- Enduser support to staff within the region
- Telephonic support to staff at branches in the region
- Assists in providing network and remote connectivity hardware/software support using Teamviewer
Network support
- Establishes and maintains user accounts, and profiles
- Troubleshoot site connectivity and VOIP system
- Reporting faults to the service provider, following through, and resolution
- Monitor and support router on various carries: Fibre, Microwave, LTE
- Configure and support wireless network
- Printer installation, setup, and support
- Basic Microsoft Office 365 knowledge
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