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Jet Park

    Service Administrator - jet park, Gauteng, South Africa - Job Masters

    Job Masters
    Job Masters jet park, Gauteng, South Africa

    3 days ago

    Default job background
    Description

    Service Administrator Mechanical Equipment Supplier Jet Park

    To provide administrative support to the Service departments

    Job description:

    Compiling Service and workshop quotations and confirming that all necessary details are available and correct before processing the request.

    Obtaining orders for service from Customers when required.

    Following up on all pending quotations on a regular basis.

    Opening all Service Jobs.

    Loading parts required for work on service jobs and continuously following up on parts availability with logistics staff.

    Loading and sending orders for external service providers.

    Expediting parts required for service work to be available when required.

    Confirming time sheets and ensuring that all labour hours reflects in the SAGE system.

    Closing service jobs once completed and invoicing work in accordance with customer orders and quotations. Run weekly SAGE report on open jobs and close if complete.

    Investigating and resolving service admin queries, such as invoice queries.

    Any other service related administrative duties as required.

    Update and maintain customer contact and equipment data information to ensure high data quality.

    Take an active part in suggesting continuous improvements to work flow, working processes and procedures.

    Ensure that all registers are kept up to date on a daily basis as required.

    Transport co-ordination of units for timely delivery

    Assist with internal sales and "walk-in" customers

    Monthly Invoicing and follow up on outstanding payments

    Li e with customers to ensure that equipment is delivered on time

    Preparing rental contracts for customers and following up on orders

    Processing documentation for cross border work

    Assisting sales consultants with customer queries and quotes

    Assisting Debtors with queries

    Data Capturing, reporting, recons and utilization

    Opening of new customer accounts (credit apps)

    Opening of accounts for IAS with suppliers

    Processing of vendor application forms

    To adhere to all administrative processes to ensure that the business objectives are met.

    Minimum requirements:

    • Computer literacy
    • Good customer relations.
    • Interpersonal skills to work with customers and suppliers and to work as part of the team.
    • The ability to plan and prioritise work in accordance with business requirements.
    • Educational Qualification : Grade 12
    • Previous experience in a similar role will be beneficial.
    • Accountability (Main performance evaluation factors for job)

    Salary offer: Negotiable


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