Service Administrator - Johannesburg, South Africa - RJPersonnel

RJPersonnel

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

5years

Receive calls and log breakdowns on the system, follow through to ensure attendance to the matter by technicians.
Keep work orders uptodate on the system, ensuring that all activities are logged and tracked
Manage travel arrangements for technicians, ensuring that they can reach site as required
Liaise with customers to keep them uptodate on the progress of repairs and responding to any queries they may have
Coordination of technicians to ensure they travel to the correct sites and can complete jobs in a time efficient manner.
Estimating the cost and time needed for repairs and requesting order numbers as necessary.
Manage transport arrangements for spares
Process part requisitions
Performs physical stock take of After Sales storeroom and managing stock levels
Generate quotes, invoices, and work orders, distribute as required
Generate monthly reports on breakdowns
Capturing and filing of job cards as well as other filing and Data capture as required in the department.
Support budgeting and bookkeeping procedures for the department
Submit timely reports and prepare presentations/proposals as assigned
Coordinate office activities and operations to secure efficiency and compliance to company policies

Qualifications and Experience:

Matric, preferably a tertiary qualification
Experience working with ERP or Accounting systems (Microsoft Business Central preferred)
Good organizational, time management and planning skills.
Accountable, assertive, and selfmotivated.
Reliable and a self starter.
Punctuality and good telephone etiquette
5 years experience
Ability to multitask, organise and prioritize work.
Problem-Solver with excellent written and verbal communication skills.
Ability to produce accurate results even whilst under pressure.