Change Management Specialist - Johannesburg, South Africa - ADvTECH Support Office

ADvTECH Support Office

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Overall Job Purpose
The primary responsibility will be creating, driving and implementing change management strategies/plans for the Group Shared Services function in the business

Responsibilities:

Output 1 -
Change Management Strategy and Implementation:

Create change management strategy and plan which at a minimum includes plans for stakeholder identification and sponsorship management, communications, training and organizational readiness assessment.
Integrate content of communication, training and change activities to ensure focus on behavioural change.
Conduct an 'initial' organizational assessment to determine the position of the business, and conduct ongoing reviews to facilitate alignment.
Identify human and organizational risks.
Develop project strategies and plans, including stakeholder assessment, communications, leadership alignment, organisation transition, change readiness, capability transfer, and enduser training.
Facilitate change management activities with crossfunctional team members and stakeholders to ensure adoption of the Enterprise Business Transformation.
Manage the delivery of enduser training and subsequent followup activities, including effectiveness assessment.
Review monthly performance against key performance indicators (KPI's) and implement strategies to meet objectives.

Output 2 - Communication**:

Understand the significance of the changes within the functional areas and provide recommendations regarding expected organization impacts.
Work proactively with Group Marketing to develop and implement communication and marketing strategies, public relation initiatives and other materials that promote the aims of the respective organizational initiatives.
Manage the implementation of communication strategies across multiple projects.
Create appropriate content and material for change communication based on business feedback.
Measure effectiveness of communication initiatives and adjust where necessary.
Develop an action plan resulting from engagement initiatives that improves communication outcomes.
Provide direct support and coaching to frontline managers and supervisors as they help their direct reports through transitions.

Output 3 -
Stakeholder Engagement:

Develop effective relationships and collaborative working styles with key stakeholders, partners and the community to support people the initiatives
Establish and maintain stakeholder databases and provide input into service mapping and needs assessment.
Maintain accurate data collection and provide reporting and information to the business as required.
Work within the policies, procedures and values of the business to achieve the aims and objectives of the initiative.
Maintain high levels of confidentiality and sensitivity with regards to business needs.
Conduct analysis and provide insights to Management that is accurate, sound and enables business decision making.

Education Requirements:

Minimum
BA/BCom Communication or BS Degree in Organizational Development, Organizational Behaviour, or Industrial/Organizational Psychology

Experience Required:

5 Years Experience in organizational change management program design and implementation

5 Years Experience in project management and resource management

Must be a leader who can influence stakeholders in written and oral communications