Jobs
>
Cape Town

    Network Security Engineer - Cape Town, South Africa - NTT

    NTT
    NTT Cape Town, South Africa

    5 days ago

    ntt background
    Full time
    Description
    JOB DESCRIPTION

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

    In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

    With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

    Want to be a part of our team?

    The Network Security Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions.

    The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

    Radford reference:

    Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Survey Tip: In software companies this position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources.

    Working at NTT

    Security Engineer ( L3 ) Cisco

    Under general supervision, assists in analysing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting ofa combination that may will include mainly CiscoISEand Checkpointproducts.

    Provides a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The Security EngineerL3focuses onsecondline support for incidents.

    Essential Duties

  • With a focus on CiscoISEand Checkpoint technologiestheSecurity Engineer (L3)designs, implements, maintains and operates information system security controls and countermeasures; trains operators in the administration of these systems; documents the operation, use, and expected outputs of these systems.
  • Analyses and recommends security controls and procedures in acquisition, development, and change management lifecycle of information systems, and provides oversight to ensure compliance.
  • Monitors information systems for security incidents and vulnerabilities; develops monitoring and visibility capabilities; reports on incidents, vulnerabilities, and trends to IT orclient.
  • Handlesthe response to information system security incidents, including investigation of, countermeasures to, and recovery from computer-based attacks, unauthorized access, and policy breaches; engages, interacts and coordinates with third-party incident responders, including law enforcement.
  • Administersauthentication and access controls, including provisioning, changes, and deprovisioning of user and system accounts, security/access roles, and access permissions to information assets.
  • Analyses trends, news and changes in threat and compliance environment with respect to organizational risk; advises organization management and executes plans for compliance and mitigation of risk, and engages and coordinates third-party risk and compliance assessments.
  • Produce and use reports
  • The individual demonstrates good administration ability in the form of proposal and report writing, and general project documentation development. The individual may be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
  • Monitoring
  • They ensure that assigned infrastructure at the client site is configured, installed, tested and operational. In this regard they will perform necessary checks, apply monitoring tools and respond to alerts. Where software is a component of the solution they will also take responsibility for ensuring that the software is installed and configured according to client requirements.
  • The Security EngineerL3identifies problems and errors prior to or when they occur. He or she will log all such incidents in a timely manner with the required level of detail. They liaise with allstakeholders including vendors, carriers and colleagues to expedite diagnosis of errors, events, incidents and problems and to identify a resolution.
  • Support
  • They investigate third line support calls assigned to them and identify the root cause of incidents and problems. They ensure the efficient and comprehensive resolution of incidents, events, problems and requests. This could involve ensuring that repairs are carried out by coordinating product requests and liaising with other team members. They will also report and escalate issues to 3rd party vendors if necessary. They take full ownership for managing the incident, request, event and/or problem to resolution within the service level conditions.
  • Where necessary, they escalate requests and exceptions to the Security Engineering Team Lead. They provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by Dimension Data procedures.
  • Senior Security EngineersL3ensure the preparation of assets and tools for new users (employees) by installing software and hardware to computers and assist with the configuration of devices for users who choose to bring their own devices to work. This is done in line with company policy and IT security measures.
  • Incident, problem, event and request management
  • When required they will take responsibility receiving calls and incidents at the services desk. They assist in analysing, assigning and escalating the support calls. They also provide telephonic support to clients where required. They are required to identify the problem, incident or event, perform root cause analysis on events, problems and incidents and document the actions required, identifying and selecting the appropriate solutions, including the development of a workaround plan. They ensure the implementation of a resolution and recovery, ensuring compliance to the relevant processes and policies.
  • They update incidents, requests, problems and/or events with progress and resolution details.

    • Behavioural skills

  • Senior Security EngineersL3are required to strictly comply with all processes and procedures as prescribed by Dimension Data and the client when relevant. Senior Security EngineersL3are also responsible for producing breach and other reports that are necessary for the correct operation of processes. They identify failures and short-comings in the current processes and escalate with recommendations. Their ability to communicate well and to capture all pertinent details when required will contribute to their success. These individuals display the ability to explain procedures or technical details to clients in a clear and concise manner.
  • These individuals are client focused and display a proactive approach to solving problems. They work well under pressure and demonstrate the ability to work within a support team, contributing to their success.
  • TheSecurity EngineerL3is involved in highly complex environments for installation, configuration and fault management. They provide technical support to Dimension Data clients. This includes remotely supporting clients within Service Level Agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.
  • Certification, both in vendor, technology and product is elevated to a specialized level and activities continue to progress towards an expert level.
  • Security EngineersL3worksclosely with clients, displaying good client engagement skills and engaging at a high level of professionalism. They are required to interact with clients on site to meet more complex requirements of a solution. Problems and issues that cannot be resolved are escalated to the relevant third parties.
  • The individual demonstrates project management and administration ability. They write reports and proposals and project documentation.Security Engineer (L4)ensure the compilation of the documentation of standard operating procedures relating to installations and fixes.

    • Required Skill Set:

  • Cisco Security, Cisco Identity Services Engine

    • Required certifications:

  • CCNA Security, CCNP Security

    • #Dimensiondatacareers #dimensiondatacareers

    Skills Summary

    Automation Tools, Cloud Security, Firewalls, Local Area Network (LAN), Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Security Technologies, TCP/IP Networking, Threat Management

    What will make you a good fit for the role?

    Work experience required

  • 10years work experience
  • 5+ years' experience required inCisco ISE and IT Securityand/ or related function in a medium to large ICT organisation, preferably IT service provider.
  • Excellent client service orientation
  • Excellentat solving problems and can use your initiative to drive innovation

    • Workplace type:

    Equal Opportunity Employer

    NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

    Join our growing global team and accelerate your career with us. Apply today.

    A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
  • Plus 1x

    Security Engineer

    5 days ago

    Plus 1x Cape Town, South Africa

    SECURITY ENGINEER · The Security Engineer oversees the response to information system security incidents, including investigation of, countermeasures to, and recovery from computer-based attacks, unauthorized access, and policy breaches; engages, interacts, and coordinates with ...

  • Dimension Data

    IT Security Engineer

    5 days ago

    Dimension Data Cape Town, South Africa

    Functieomschrijving · Are you tired of working long hours and not being able to spend time with your family? Do you want to work from home or in the office of your choice? Are flexible working hours making you more productive? Apply for this IT Security Engineer role · As a membe ...

  • NTT

    Security Engineer

    1 day ago

    NTT Cape Town, South Africa Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...

  • NTT DATA

    Security Engineer

    5 days ago

    NTT DATA Cape Town, South Africa

    Job Description · NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...

  • NTT

    Security Engineer

    6 days ago

    NTT Cape Town, South Africa Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • DLK Group

    Network Security Engineer

    1 day ago

    DLK Group Cape Town, South Africa Contract

    Job Description · Join our dynamic team as a Cisco Certified Network Professional (CCNP) Security Engineer In this role, you'll tackle a range of network and cybersecurity tasks to ensure our systems are secure and efficient. · Key Responsibilities: · Network & Collaboration Se ...

  • NTT DATA

    Network Security Engineer

    1 week ago

    NTT DATA Cape Town, South Africa

    Job Description · NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...

  • Dimension Data

    Senior Security Engineer

    5 days ago

    Dimension Data Cape Town, South Africa

    Functieomschrijving · Job Profile Summary · The primary responsibility of the Security Engineer (Senior) is to provide technical support to NTT / Dimension Data Intelligent Security (Ltd) clients. This includes remotely supporting clients within service level agreements (SLAs), t ...

  • CF Consulting

    Infrastructure Security Engineer

    5 days ago

    CF Consulting Cape Town, South Africa Full time

    OVERALL PURPOSE · The overall purpose of this position is to: · Lead the management, deployment and operation of a portfolio of cutting-edge security solutions · Monitor security events and incidents and assess impact of published vulnerabilities in our environment · Detect, hunt ...

  • NTT

    Network Security Engineer

    1 week ago

    NTT Cape Town, South Africa Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • Redstor

    Engineering and Application Security Specialist

    3 days ago

    Redstor Somerset West, South Africa

    **Do the best work of your career, here at Redstor** · **Security Guardian: Engineering & Application Security Specialist **** · Hey there Are you ready to be our very own Security Guardian? As the Engineering & Application Security Specialist, you'll be the superhero responsible ...

  • Clickcatell

    Senior Infrastructure Engineer: Security

    5 days ago

    Clickcatell Cape Town, South Africa

    Manager: Infrastructure Security · Purpose · We are looking for a Highflying Senior Infrastructure Engineer: Security to take accountability for assisting CISO in planning, organizing, controlling, and management of all of platforms and implementation of the related infrastruc ...

  • DLK Group

    CCNP Network Security Engineer

    5 days ago

    DLK Group Cape Town, South Africa Contract

    The role of the Cisco Certified Network Professional Security Engineer encompasses many activities within the scope of the relevant services including (but not limited to): · Network Security. · Collaboration Security. · Vulnerability Management Security. · Very good problem-solv ...

  • Dimension Data

    SD-WAN Security Engineer

    5 days ago

    Dimension Data Cape Town, South Africa

    Functieomschrijving · You will be responsible for the implementation of the security elements of SD-WAN solutions being delivered to our clients. This will include the validation of the requested rules and policies to provide the necessary protection to the client's network. Resp ...

  • HR Genie

    Cyber Safety and Security Engineer

    2 days ago

    HR Genie Rosebank, South Africa

    Our Client a Global Tech firm is seeking a Cyber Safety and Security Engineer to join their team in Rosebank (2 days onsite and 3 days work from home) on a contract basis. They offer stability, growth and a great working environment. · The Manager, Security Platform Engineering i ...

  • Shoprite Group

    Security Engagement Lead

    22 hours ago

    Shoprite Group Cape Town, South Africa

    Closing Date · 2023/03/10 · - Reference Number · SHO · - Job Title · Security Engagement Lead · - Job Type · Permanent · - Location - Country · South Africa · - Location - Province · Western Cape · - Location - Town or City · Cape Town · - Purpose of the Job · The purpose of the ...

  • Rain

    Isoc - Shift Team Leader

    4 days ago

    Rain Cape Town, South Africa

    **Job Purpose**: · As we continue to expand our network, services, and technology suite, we are seeking a talented and experienced ISOC (Intelligent Security and Operations Center) Team Leader to manage our team of ISOC Engineers. As an ISOC Team Leader, you will play a pivotal r ...

  • Crew Life at Sea

    Technical Rating

    1 week ago

    Crew Life at Sea Cape Town, South Africa

    A Technical Rating, also known as an Engine Rating or Deck Rating, plays an essential role in supporting the operations and maintenance of cruise ships. Their responsibilities primarily focus on assisting the engineering or deck departments with various tasks and ensuring the smo ...

  • PARTNERHERO PHILIPPINES CORP.

    Security Infrastructure Manager

    1 week ago

    PARTNERHERO PHILIPPINES CORP. Cape Town, South Africa

    **Security Infrastructure Manager** · **Role Details** · **Contract Duration**:Permanent · **Position type and schedule**:Full-time. Mon-Fri, flexible schedule · **Work type and Location**: San Pedro Sula or Tegucigalpa · **Expected start date**:March 1st, 2023 · **About The Role ...

  • Blak International

    Cyber Security Analyst

    2 days ago

    Blak International Cape Town, South Africa

    **Cyber Security Analyst** · Cape Town, South Africa · **Introduction** · Our Client is a leading African born technology provider and one of the world's leading information communication technology (ICT) companies. · **Duties and Responsibilities** · We're seeking a talented Sec ...