- 5+ years of program or project management experience
- 4+ years of defining and implementing process improvement initiatives using data and metrics experience
- 4+ years of working cross functionally with tech and nontech teams experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- 3+ years of defining and executing against program timeline & requirements experience
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Trainer - South Africa
Found in: Talent ZA C2 - 2 days ago
WNS Global Services Cape Town, South AfricaJob Description · Role Responsibilities: · Train new hires on product, process, and customer handling skills · Maintain batch reports and measure effectiveness post 30 days of conducting refresher · Complete daily tracking, including end of day course evaluation and trainee asses ...
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Trainer - South Africa
Found in: Talent ZA C2 - 4 days ago
WNS Global Services Cape Town, South AfricaJob Description · The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. · Key responsibilities: · Training Delivery: Conduct new starter training as well as refresher, up-skilling and cross skilling train ...
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Tax manager: South Africa
Found in: Talent ZA C2 - 4 days ago
TFG Finance and Advisory Cape Town, South Africa Full timePosition Description: · Tax manager: South Africa · Requirements and Responsibilities: · The following sets out the requirements and skills for a Tax Manager: South Africa · Requirements · Educational requirement: Qualified CA(SA) with a post graduate qualification in Tax. · Prio ...
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Equity Analyst: South Africa
Found in: Talent ZA C2 - 4 days ago
Coronation Fund Managers Cape Town, South AfricaCoronation is committed to diversity and inclusion and preference will be given to underrepresented groups in South Africa and within the investment team. We are looking for the right attitude and a genuine passion for investments over years of experience. We want you to research ...
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Country Manager- South Africa
Found in: Talent ZA C2 - 2 days ago
dLocal Cape Town, South Africa Full timeWhy you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of ...
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Kite shop assistant in South Africa
Found in: beBee S2 ZA - 4 days ago
Board and Kite Africa Cape Town, South Africa Full timeBoard and Kite Africa is a water sports (kite and SUP) and lifestyle retail store which is looking for a retail shop assistant to assist the Shop Manager with sales, stock control/display, rentals, equipment maintenance and other day-to-day tasks. Preference has been given to fem ...
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Head of Legal – South Africa, International Consumer Legal
Found in: Talent ZA C2 - 3 days ago
Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Cape Town, South Africa Full timeAmazon is launching an online store in South Africa. We are looking for an experienced lawyer to build and lead the in-country local legal team. The person in this role will be a key member of in-country management, reporting back to the head of the International Expansion legal ...
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Compliance Specialist South Africa, International Consumer Legal
Found in: Talent ZA C2 - 3 days ago
Amazon Commercial Services (South Africa) (Pty) Ltd Cape Town, South Africa Full timeWork hard, have fun, and make history working with Amazon's International Legal team. We are looking for someone who can navigate across complex product regulations in South Africa, and then develop and implement related compliance actions. This position requires partnering with ...
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New Vehicle Sales Executive Kia South Africa
Found in: beBee S2 ZA - 18 hours ago
Kia Motor Western Cape, Cape Town, South Africa Full timeKia Motor's job vacancy, Career and Recruitment · Job title : New Vehicle Sales Executive Kia South Africa (Pty) Ltd – N1 City jobs in Western Cape · Job Location : Western Cape, Cape Town · Deadline : April 26, 2024 · Quick Recommended Links · Jobs by Location · Job by industrie ...
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Head of Ocean Fulfilment South Africa and Indian Ocean Islands
Found in: beBee S2 ZA - 3 days ago
Maersk Line Western Cape, Cape Town, South Africa Full timeMaersk Line's job vacancy, Career and Recruitment · Job title : Head of Ocean Fulfilment South Africa and Indian Ocean Islands jobs in Western Cape · Job Location : Western Cape, Cape Town · Deadline : May 10, 2024 · Quick Recommended Links · Jobs by Location · Job by industries ...
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Surf instructor volunteer in non profit organisation in South Africa
Found in: beBee S2 ZA - 4 days ago
SAVE Volunteering Cape Town, South Africa VOLUNTEERWorking in a none profit organisation that teaches children from the townships to surf, swim and skate. · You will be responsible for teaching the children as well as volunteers to surf. · DAILY DUTIES: · Driving to and from project · Compost and Daisies for Surf volunteers · Les ...
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Acuity Consultants Cape Town, South Africa Permanent, Full timeJob Description · This is a fantastic opportunity for a Service Delivery Administrator to manage service delivery operations for South Africa's Leading IT Enterprise Solutions Company. · This Service Delivery Administrator is based in Cape Town and is offering up to R300K per an ...
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Acuity Consultants Cape Town, South Africa Permanent, Full timeJob Description · This is an amazing opportunity for a Senior Support Engineer to step into a Project Engineer role and take complete ownership of technical implementations for South Africa's most successful & largest enterprise IT solutions provider. · Based in Cape Town, this ...
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Acuity Consultants Cape Town, South Africa Permanent, Full timeJob Description · This is an excellent opportunity to manage the operations of the Cyber Security Risk environment for South Africa's leading Financial Services organization · Based in cape town this role is paying up to R800K per annum · THE COMPANY · Africa's LEADING FINANCIAL ...
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Criminal Defense Legal Advisor
Found in: beBee Professionals ZA - 18 hours ago
BeBee Professionals is looking for a Criminal Defense Legal Advisor to join our team in Cape Town. · The successful candidate will be responsible for providing legal advice and representation to clients facing criminal charges. This includes researching and analyzing legal issues ...
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Employment Law Lawyer
Found in: beBee Professionals ZA - 18 hours ago
BeBee Professionals is looking for an experienced Employment Law Lawyer to join our team in Cape Town. · The successful candidate will be responsible for providing legal advice and guidance on a wide range of employment law matters, including drafting and negotiating employment c ...
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EDI Consultant
Found in: Executive Placements ZA C2 - 6 hours ago
Planet10 Cape Town, South AfricaPurpose of the role: · Understand the South Africa Oil Industry Platform business requirements · Design and Implement solutions · Conduct Integration Test · Support in UAT, Training and cutover · Experience required: · Functional and Technical knowledge of South Africa Oil Indust ...
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Dutch speaking Online Support Consultant
Found in: Talent ZA C2 - 5 days ago
Language Recruiters Cape Town, South AfricaJob Description · Do you have a passion for problem-solving and a knack for making customers smile? Come aboard this eCommerce adventure in Cape Town, South Africa and become a Dutch speaking Online Support Consultant Join a dynamic team where your skills can shine, all while soa ...
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Danish speaking Customer Service Ambassador
Found in: Talent ZA C2 - 5 days ago
Language Recruiters Cape Town, South AfricaJob Description · Are you passionate about luxury brands and exceptional customer service? Join this team as a Danish speaking Customer Service Ambassador and become a part of their prestigious luxury eCommerce company based in Cape Town, South Africa You will deliver world-class ...
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Country Sales Director
Found in: Executive Placements ZA C2 - 3 days ago
Principalc Class Placements Cape Town, South AfricaCountry Sales Director · Remote within South Africa · Global manufacturing Company is looking for a Country Director for structural steel division for South Africa, Australia, New Zealand & Fiji. · Essential Requirements: · Minimum of 5 Years - 10 years experience in selling stee ...
Category Program Manager, Amazon Gift Cards, South Africa - Cape Town, South Africa - Amazon Commercial Services (South Africa) (Pty) Ltd - N09
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Found in: Talent ZA C2 - 6 days ago
Description
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
Amazon Gift Cards is a key 1P payment product to drive Amazon flywheel and serve gift needs of customers. Additionally, Amazon strives to be the preferred gifting destination by offering a wider gift card selection.
We are looking for a customer-obsessed, process-driven, dynamic and self-directed Category Program Manager to build and grow the Amazon Gift Cards and third party Gift Cards business in South Africa across Online or Offline channels.
The candidate will be responsible in working with non-tech and tech stakeholders to enhance the product CX via customer insights, manage product compliance by working with legal and risk teams, resolve customer issuers with CS team, perform data deep dives to generate insights and recommendations, manage inventory and selection, report business metrics and drive Gift Cards adoption.
Since our environment at Amazon is fast-paced and complex, it requires a candidate who is flexible, pays attention to detail and is able to deal with ambiguity.
The candidate should also have excellent interpersonal skills.This position will be based in Cape Town, South Africa
Key job responsibilities
(i)
Support product/feature launches:
Support the launch of onsite GC products in ZA, starting with eGC followed by incremental features for B2B and B&M channel.
This will extend to supporting launch of third party Gift Cards and experiences. Also collaborate with marketing team to drive adoption.(ii)
Addressing customer issues:
Resolve customer issues by working with CS team. Also, enhance product CX and search experience onsite via insights from customer contacts and
(iii)
Compliance:
Manage Gift Cards product compliance by working with legal and risk teams
(iv)
Insights:
Perform data deep dives to generate customer and product insights/recommendations
(v)
Selection management:
Manage Inventory, themes, occasions and brands of Gift Cards across online and offline channels.
(vi)
Reporting:
Report business metrics weekly/monthly/quarterly basis to leadership
We are open to hiring candidates to work out of one of the following locations:
Cape Town, ZAF
BASIC QUALIFICATIONS
Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.
In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa.Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
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Category Program Manager, Amazon Gift Cards, South Africa professionals in Cape Town
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Sonja Turner
Category Manager/Account Manager/Retail Manager
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Riaan Vosloo
Art teacher with Cambridge curriculum experience