Sales Operations and Enablement Specialist - Sandton, South Africa - Dimension Data

Dimension Data Sandton, South Africa

1 day ago

Description

Functieomschrijving

The Sales Operations & Enablement Specialist is accountable for providing full support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.

Reviews and analyzes sales-related data associated with such things as the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Evaluates sales structures to ensure fit with company objectives. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Assists the sales operations team in improving processes and adoption of (SFDC). The Sales Operations Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

Job Description Key roles and responsibilities:

● Gather data and conduct analysis of company sales and profitability.

● Develop methods for measuring company sales performance.

● Examine sales processes, programs, and systems to minimize costs and improve customer satisfaction.

● Facilitate sharing of reports and sales data between sales, marketing, and other departments.

● Supports sales teams by creating, evaluating and optimising data sets and sales applications and platforms.

● Implement sales forecasting by analysing past data and trends to forecast future sales.

● Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools.

● Assist with the establishment of sales fulfillment processes and makes recommendations for sales operations enhancement.

● Assist Sales teams and management with pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.

● Onboard new sales team members on all toolsets and processes.

● Play a pivotal role in increasing sales team productivity directly contribute to the efficiency of sales processes.

● Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organisation's planning efforts.

● Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritise opportunities for improvement.

● Serve as primary system administrator for the environment

● Assisting the sales operations team in improving processes and adoption of (SFDC)

● Handles all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks within SFDC.

● Completes regular internal system audits and preparation for upgrades

● Manages SFDC data feeds and other integrations

● Assist in training of new users, and grows the skill set across the organization

● Effectively act as the liaison between our users, vendors and the application development teams.

● Liaises and works closely with the NTT Group team with regards to tickets logged, resolving of issues and working on system enhancements

Knowledge, skills and attributes

● Detail oriented and organised

● Have the ability to work in a high paced environment

● Have good analytical skills

● Excellent communication skills both verbal and written

● Proficient at Microsoft Excel

● Must be service oriented and have a great attitude

● Analytical, with good business and finance acumen

● Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment

● Good knowledge and understanding of sales processes, tools and methodologies

Requirements

Academic qualifications and certifications:

● Tertiary level – bachelor's degree or equivalent

Experience required:

● Experience with

● Experience with quote tools is an advantage

● Experience within sales is an advantage

Additional Job Description

Standard career level descriptor for job level:

• Seasoned and experienced professional

• Has full understanding of specialisation area

• Resolves wide range of issues in creative ways

• Fully qualified, career level, career journey-orientated

• Uses good judgement in selecting tools and methods to solve problems

• Networks with senior internal and external people in own area of expertise

• Receives little instruction on day-to-day work, receives general instructions on new assignments

Senior Manager

23 hours ago

Dimension Data Sandton, South Africa

Functieomschrijving · Our Converged Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplin ...
Specialist, Performance Reporting and Financial Systems

4 days ago

Exxaro Recruitment Sandton, South Africa

PURPOSE: · • Assist the Senior Specialist: Performance Reporting & Financial Systems in overseeing and maintaining the organisation's financial planning, budgeting, and consolidation systems. · • Maintain the master chart of accounts and alignment of accounts between the various ...
Contract Renewal Specialist

1 day ago

Dimension Data Sandton, South Africa

Functieomschrijving · The Contract Renewal Specialist operates in a high to very high complexity environment and is typically assigned to client accounts. Incumbents within these jobs demonstrate an understanding of the vendor and services management environment and stakeholder i ...
Data Specialist

1 day ago

Dimension Data Sandton, South Africa

Functieomschrijving · Under the guidance of more senior IT Data Architects, the IT Data Specialist applies data analysis, data modelling and quality assurance techniques based on a detailed understanding of business processes to establish, modify or maintain internal data structu ...
Customer Experience Specialist

7 hours ago

JeloCorp Sandton, South Africa

Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events. · To be successful in this role, the ideal candidate is to be mainly responsible for the customer operations department, responsible for buildi ...
Specialist Product Engineer-

1 day ago

Dimension Data Sandton, South Africa

Functieomschrijving · Our client is looking for a specialist Product Engineer to design and develop frameworks and applications that will enable integration of individual pieces in CI/CD pipeline and improve reliability of core systems and eliminate manual interactions. · Requir ...
Sales Manager

5 days ago

Dimension Data Sandton, South Africa

Functieomschrijving · The primary objective of the Sales Manager is to take responsibility for managing a team of sales specialists and or client managers in order to assist in the achievement of sales targets through the allocation of territories and targets resulting in outstan ...
Security Sales Manager

5 days ago

Dimension Data Sandton, South Africa

Functieomschrijving · Security Sales Manager · LOCATION · Johannesburg, South Africa · TYPE · Permanent · Are you sick of being micro managed? Do you want to work for a company that has the resources to train and develop you? Are you looking for a company who values your opinion, ...
Chief Technology

4 days ago

Land Bank Careers Sandton, South Africa

(Land Bank) is South Africa's only specialist agricultural bank established in 1912, the bank's sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance la ...
Technology/Domain Specialist

5 days ago

HR Genie Sandton, South Africa

Our Client a Global Tech firm is seeking a Technology Domain Specialist to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and a great working environment. · We are looking for an individual to lead the design and architecture of lar ...
Corporate Finance Officer

1 day ago

iOCO Sandton, South Africa Permanent

The Role · Our client in the financial industry is looking to recruit a Corporate Finance Officer. · We are excited to present a fantastic opportunity with our client in the banking industry, who is currently looking for a skilled Corporate Finance Officer to join their team. As ...
Customer Experience Specialist

11 hours ago

Jelocorp Sandton, South Africa Full time

Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events. · To be successful in this role, the ideal candidate is to be mainly responsible for the customer operations department, responsible for buildi ...
Human Capital Business Partner

6 days ago

TalentCru Sandton, South Africa

The purpose of this role can be defined into the following distinct functions: · To provide a client centric and service orientated Human Capital advisory service to business in the implementation of · people strategies and initiatives · Support the operationalizing and executio ...
Senior Specialist

1 day ago

TalentCru Sandton, South Africa

To provide advisory services, to clients depicting early warning signs of distress, that support limiting an increase in further distress; and where encountered, craft solutions and monitor implementation of interventions for these clients thereby restricting the number of client ...
Microsoft Product Specialist Office 365-

1 day ago

Dimension Data Sandton, South Africa

Functieomschrijving · Our Client requires the services of an Office 365 Product Specialist who will work alongside the Enterprise Infrastructure team for the delivery of Infrastructure project assignments, including the deployment, training and support of the Microsoft Office 365 ...
Senior Specialist

7 hours ago

TalentCru Sandton, South Africa

To provide advisory services, to clients depicting early warning signs of distress, that support limiting an increase in further distress; and where encountered, craft solutions and monitor implementation of interventions for these clients thereby restricting the number of client ...
Service Offer Specialist

5 days ago

Dimension Data Sandton, South Africa

Functieomschrijving · We require a Service Offer Specialist to develop close working relationships with internal and external stakeholders in order to understand clients existing licensing estate and future technology needs. · RequirementsDevelop close working relationships with ...
Distress Advisory Specialist

7 hours ago

TalentCru Sandton, South Africa

SENIOR SPECIALIST: DISTRESS ADVISORY · Our client is currently recruiting for a Senior Distress Advisory Specialist . This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a permanent vacancy ...
Client Partner

23 hours ago

Dimension Data Sandton, South Africa

Functieomschrijving · The Client Partner will be responsible for building commercial solutions for managed services and design deals that meet our client's needs and ensure win/win solutions for both our clients and our business. Responsible for identifying, developing, and closi ...
Tech Grad Programme 2025

4 days ago

Investec Sandton, South Africa

Description of the role · Investec Sandton is looking for Tech Graduates to join the Investec Tech 2025 Grad Programme. · This programme is aimed at students in their final year of studying toward a technology qualification. We consider all institutions as well as people with ...