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    Claims Handler - Johannesburg, South Africa - Alpha Prime Investment

    Alpha Prime Investment
    Alpha Prime Investment Johannesburg, South Africa

    23 hours ago

    Default job background
    Full time
    Description
    An awesome opportunity has arisen for an experienced, Commercial & Personal lines Claims Consultant to join a busy, well established and expanding Brokerage in Mondeor, Johannesburg South


    The purpose of this role is to conduct the administration of Heavy Commercial, Domestic and Commercial motor and non-motor claims and assist clients with any general and claim-related queries.

    Duties & Responsibilities


    • Capturing all new claims where applicable
    • Deliver exceptional client service that exceeds customers' expectations through proactive, innovative and appropriate claims handling.
    • Ensures that customers claims are handled efficiently.
    • Maintain appropriate diaries and messages on the operating system.
    • Client input and communication is an integral part at the start of the entire claims value chain, ensuring that complete and accurate data/documentation is obtained and captured.
    Desired Experience & Qualification


    • Matric, RE5 and FAIS Credits (as per FAIS requirement- non-negotiable)
    • Strong communication and people skills are needed.
    • Must love Claims
    • Claims Negotiator with at least 3 years Personal and Commercial Lines Claims experience.
    • Must be Fit & Proper in terms of the FAIS Act
    • Reliable transport
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