Assistant Duty Manager - Cape Town, South Africa - HotelJobs

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HotelJobs
Verified Company
Cape Town, South Africa

3 days ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter


Description
This well-established boutique hotel wishes to appoint an
Assistant Duty Manager.

Reporting directly to the General Manager, you will be required to:


  • Daytoday running of the property
  • Guest relations: Assisting guests with excursions, inquiries, and external reservations and attending to complaints
  • Reception functions, checking guests in and out
  • General administration
  • Taking of Reservations
  • Setting up, assisting with preparation, and serving breakfasts to guests
  • Setting up and managing small conferences
  • Manage housekeeping, ensuring room attendants are allocated duties, checking all rooms daily, stock take, and ensuring general housekeeping of the property is attended to

Requirements:


  • Previous experience in a supervisory or similar position within a boutique hotel, guest house, lodge or hotel
  • Well presented, taking pride in your appearance
  • Good communication skills in English (verbal and written)
  • Computer literate with experience on PMS systems
  • Very guestcentric, ensuring guests' experience is beyond expectation and memorable
  • Reliable and trustworthy
  • Able to work a 5day week including early and late shifts, over weekends and public holidays
  • Have your own, reliable transport
  • Have a clean work and criminal record

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