Assistant SPA Manager - Stellenbosch, Western Cape, South Africa - HotelJobs

HotelJobs
HotelJobs
Verified Company
Stellenbosch, Western Cape, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Kendrick Recruitment is currently seeking an
ASSISTANT SPA MANAGER for Luxury and well known property in Stellenbosch.

As the Assistant Spa Manager and contribute to the success of the spa operations.

We are seeking a dedicated individual with a passion for wellness and hospitality to assist in managing daily spa activities and delivering exceptional guest experiences.

As the Assistant Spa Manager, you will play a key role in supporting the Spa Manager in achieving operational excellence and maintaining high standards of service.


Responsibilities:


  • Assist the Spa Manager in overseeing all aspects of spa operations, including scheduling, staffing, and inventory management.
  • Collaborate with the Spa Manager to develop and implement strategic plans to drive revenue and achieve business goals.
  • Ensure adherence to company policies, procedures, and service standards to maintain consistency and quality of service.
  • Supervise spa staff and provide guidance, training, and support to ensure exceptional guest experiences.
  • Assist in managing the spa reservation system, including booking appointments and coordinating schedules.
  • Monitor spa facilities and equipment to ensure cleanliness, safety, and functionality.
  • Handle guest inquiries, feedback, and complaints in a professional and timely manner, striving to resolve issues to the guest's satisfaction.
  • Assist in conducting regular inspections and audits to maintain compliance with health, safety, and sanitation regulations.
  • Collaborate with other departments, such as marketing and sales, to promote spa services and packages and drive revenue growth.
  • Assist in developing and implementing promotional activities, events, and special offers to attract new clients and retain existing ones.
  • Support the Spa Manager in administrative tasks, such as budget management, reporting, and payroll processing.

Requirements:


  • Previous experience in a similar role within the spa or hospitality industry.
  • Strong leadership and communication skills with the ability to motivate and inspire a team.
  • Excellent organizational and time management skills with the ability to multitask and prioritize tasks effectively.
  • Knowledge of spa treatments, products, and services.
  • Familiarity with spa software and booking systems.
  • Passion for wellness and dedication to providing exceptional guest experiences.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Preferred Qualifications:


  • Certification or training in spa management or hospitality management.
  • Experience with budgeting, financial analysis, and revenue management.
  • Knowledge of local health and safety regulations pertaining to spa operations.
:

Please submit your CV, cover letter, reference letter, and qualifications.

In your cover letter, please highlight your relevant experience and why you are interested.
More jobs from HotelJobs
See all jobs of HotelJobs