Debtors Clerk - Johannesburg, South Africa - Cool Ideas Service Provider

Cool Ideas Service Provider

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Cool Ideas, leading ISP in Rosebank Johannesburg is looking for a Debtors Clerk to join our team. This will be a temporary position for 4 months.**
Key Performance Areas:

Calling of debtors listed on the age analysis report, whilst ensuring that the reports and software systems in place are monitored and updated
Maintain internal controls against all debtor categories
Maintain full responsibility for all debtor collections
Follow up on debtors with payment plans and ensure that collections on these are monitored tightly
Handling and resolving of customer queries relating to payment allocations and invoicing
Maintaining and updating customer account details on CZ / Sage
Reconciling payments and invoices on customer accounts where required
Verify discrepancies and resolve clients' billing issues. Request credits/refunds where necessary
Raise credit notes in accordance with set protocol
Escalations of highrisk clients as soon as they have been identified
Ad hoc projects as assigned

Experience and knowledge required:

Debt collecting experience
Excellent verbal and listening communication skills
Excellent written communication skills
Able to communicate effectively
Customer service orientation
Computer skills with the ability to operate excel spreadsheets and inhouse software systems
Deadlinedriven, with the ability to work independently and proactively
Excellent organisational and administrative skills
Team player