Finance Administrator - Johannesburg, South Africa - Cool Ideas Service Provider

Cool Ideas Service Provider

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

_Cool Ideas, leading ISP in Rosebank Johannesburg requires a Finance Administrator to join our team._

Key Performance Areas:

There are general administrative functions that accompany this role.

Ensuring the suspensions are run according to the SOPs.
Management and control of the LOD process according to the SOPs.
Responsible for running the debit orders daily and the allocations thereof.
Ensuring that the clawback billing is run weekly.
Allocation of the daily malformed deposits and ensuring that the suspense account is kept clear.
Responsible for the complete VOIP billing process.
Responsible for the daily VX billing
Accountable for the FTTB billing in Sage.
Accountable for the IP Static billing.
Raising of client credit notes.
Dealing with account escalations.
Verifying client refunds requested by the team.
Allocations of cashbook entries.
Stock take and reporting thereof.
Cancellations relating to Hosting, domain, and data only services.
Reviewing and reporting on the billing gaps report.
FTTB Debtor.
Back billing.
Ad hoc projects as assigned.

Experience and Knowledge required:

- +2-5 years experience in dealing with client escalations.

Excellent verbal and listening communication skills.
Excellent written communication skills.
Able to communicate effectively.
Customer service orientation.
Computer skills with the ability to operate excel spreadsheets and inhouse software systems.
Deadlinedriven, with the ability to work independently and proactively.
Excellent organisational and administrative skills.
Team player.
Attention to detail.