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    public sector administrator - East London, South Africa - E2E Staffing (PTY) LTD

    E2E Staffing (PTY) LTD
    E2E Staffing (PTY) LTD East London, South Africa

    1 day ago

    Default job background
    Full time
    Description

    ROLE OVERVIEW

    We are looking for a skilled and well-organized property **administration clerk** to be part of our team. The ideal candidate will offer support and help to the **Property Administration Team** in all aspects of **managing the rental portfolio**. This position is suitable for beginners and involves handling a personal group of buildings, taking care of everything from **leasing procedures** to **cash book reconciliation**.

    RESPONSIBILITIES

    • **LEASING ADMINISTRATION**
    • Ensure precise leasing administration, invoicing, and prompt processing of payments.
    • Keep up-to-date tenant records.
    • Verify billing accuracy with lease agreements.
    • Assign tenant payments correctly.
    • Investigate any unidentified payments and reconcile tenant accounts.
    • Regularly rectify misallocations and unidentified payments.
    • Issue invoices and statements on time, ensuring accuracy of rentals and receipts.
    • Review pre-billing reports for accuracy and approval before the next payment cycle.
    • Handle ad-hoc invoicing tasks.
    • Manage refund processes when necessary.

    **CUSTOMER LIAISON**

    • Proactively handle tenant collections and maintain high levels of customer service.
    • Cultivate positive relationships with all tenants in the portfolio.
    • Collect monthly rental payments for the portfolio.
    • Reconcile accounts efficiently.
    • Regularly follow up on outstanding payments to ensure adherence to payment terms.
    • Address queries regarding outstanding balances promptly and follow up on payment arrangements.
    • Schedule payment reminders and conduct follow-ups as agreed.
    • Engage with tenants professionally through structured communication and meetings.
    • Manage tenant queries/complaints and uphold customer service standards.
    • Build and maintain effective relationships to ensure timely payments.

    **ACCOUNTS PAYABLE ADMINISTRATION**

    • Ensure accurate processing of accounts payable and cashbook entries for the portfolio.
    • Reconcile processed data by verifying entries and comparing system reports for accuracy.
    • Record expenses by cost center and invoice specifics.
    • Ensure all vendor documentation and accounts are current.
    • Maintain accounts by verifying and recording transactions.
    • Handle full cashbook responsibilities.
    • Perform bank and ledger balance reconciliations.
    • Review cashbook entries to avoid duplication.
    • Address and resolve reconciling items.

    REQUIREMENTS

    • Grade 12 qualification
    • Diploma in Finance/Accounting or Public Administration (Preferred)
    • Experience with SAGE
    • Experience with MDA

    SKILLS

    • Capable of working effectively in a team.
    • Friendly, helpful, and service-oriented approach.
    • Strong communication skills, both written and verbal.
    • Customer management abilities.
    • Effective planning, organization, and time management skills.
    • Driven by deadlines and focused on achieving goals.
    • Ability to perform well under pressure and meet tight deadlines.
    • Problem-solving and critical thinking skills.
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