Public Sector Administrator - East London, South Africa - E2E Staffing (PTY) LTD

E2E Staffing (PTY) LTD
E2E Staffing (PTY) LTD
Verified Company
East London, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

ROLE OVERVIEW

RESPONSIBILITIES
***LEASING ADMINISTRATION

***- Ensure accurate leasing administration, billing, and timely processing of receipts/refunds.

  • Maintain tenant files.
  • Ensure billing corresponds to lease.
  • Allocate tenant receipts.
  • Investigate all unallocated receipts and clear against tenant accounts.
  • Process corrections of misallocations and unidentified receipts on a daily basis.
  • Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times.
  • Ensure that prebilling reports are checked for accuracy and approved for the next rent roll.
  • Adhoc invoicing
  • Manage processing of refunds when required.

CUSTOMER LIASON

  • Proactively manages tenant collections & ensures excellent customer service is delivered.
  • Maintain good relationships with all tenants in portfolio.
  • Collection of monthly rentals due for portfolio.
  • Reconciling of accounts.
  • Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
  • Ensure that queries on any outstanding balances and/or other issues are attended to by the relevant team leader and followup on balance of payment where required.
  • Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
  • Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings.
  • Handling of tenant queries/complaints ensuring customer service SLA's are always adhered to.
  • Effective relationship management ensuring that accounts are paid on time.

ACCOUNTS PAYABLE ADMINISTRATION

  • Ensures accurate accounts payable and cashbook processing for portfolio.
  • Reconciles processed work by verifying entries and comparing system reports to balances.
  • Record account expenses by cost centre and invoice details.
  • Ensuring all vendor paperwork and accounts are up to date.
  • Maintain accounts by verifying and posting account transactions.
  • Full cashbook function including:
  • Reconciliations between bank and ledger balances.
  • Review cashbook to ensure there are no duplicated items.
  • Followingup and clearing of reconciling items.

REQUIREMENTS

  • Grade 1
  • Diploma in Finance/ Accounting or Public Administration (Advantageous)
  • SAGE Experience
  • MDA Experience

SKILLS

  • Ability to work as part of a team.
  • Friendly, helpful, and service orientated.
  • Excellent communication skills, written and verbal.
  • Client management skills.
  • Planning, organizing and time management.
  • Deadline driven and achievement orientated.
  • Ability to work under pressure to tight deadline.
  • Problemsolving and critical thinking.
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