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    Service Sales/Customer Service Internship - Johannesburg, South Africa - Ann Swann Personnel

    Ann Swann Personnel
    Ann Swann Personnel Johannesburg, South Africa

    3 days ago

    Default job background
    InternshipSHIP
    Description
    Duties & Responsibilities
    • Assist the sales team in identifying potential clients and generating leads through market research and outreach efforts.
    • Support the development and implementation of sales strategies to achieve revenue targets and business objectives.
    • Communicate with existing and prospective clients via phone, email, and in-person meetings to understand their needs and promote our service offerings.
    • Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
    • Collaborate with cross-functional teams to coordinate service delivery and ensure a seamless customer experience.
    • Maintain accurate records of client interactions, sales activities, and other relevant data using our CRM system.
    • Contribute to the continuous improvement of sales processes and procedures by providing feedback and innovative ideas.
    • Participate in training sessions and workshops to enhance sales skills, product knowledge, and industry expertise.

    Requirements
    • Completed a Bachelor's Degree, preferably in Business Management or related fields.
    • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint & Outlook).
    • Strong interest in sales, marketing, or customer service.
    • Excellent communication skills, both verbal and written.
    • Ability to build and establish positive relationships with clients and colleagues.
    • Proactive attitude with a willingness to learn and take initiative.
    • Detail-oriented with good organisational and time management skills.
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