- Up to date and relevant ITIL certification (Foundation Level)
- CCNA Enterprise
- CCNP Enterprise an advantage
- Cisco Firewalls and Routers
- IPT Telephony
- Wireless Knowledge
- NSE 1,2,3 or 4.
- Fortinet
- SDWAN experience advantageous.
- Routing
- LAN – WAN
- Experience with Networking
- Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
- Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
-
Executive: Network Engineering
1 day ago
Telkom SA Limited Cape Town, South Africa**Core Description**: · See Job Description. · **Competencies**: · See Job description · **Responsibilities**: · See Job description · **Required Certification**: · See Job description · **Qualifications**: · See Job description · **Experience**: · See Job description · **Special ...
-
IT Network Engineer
3 days ago
iOCO Western Cape, South Africa ContractThe Role · Our client is looking for an experienced Network engineer with a focus on Security, particularly with expertise in Fortinet technologies. · Please note that this role is based in Cape Town and it's a 6-month contract opportunity. · Skills and Experience · inimum Qual ...
-
Network Engineer
3 days ago
Parvana Cape Town, South Africa ContractAbout our client: · Our client is a highly successful international software development house specialising in telecommunications and payment gateways. With two decades of proven success and remarkable growth, they offer an exceptional training and mentorship program. Your colle ...
-
Network Engineer
2 weeks ago
HeroTel Western Cape, Cape Town, South Africa Full timeHeroTel's job vacancy, Career and Recruitment · Job title : Network Engineer – Tier 3 – South, ZA jobs in Western Cape · Job Location : Western Cape, Cape Town · Deadline : May 05, 2024 · Quick Recommended Links · Jobs by Location · Job by industries · Key Performance Areas woul ...
-
Networking Engineer
6 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijving · Job Profile Summary · MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical ...
-
Network Engineer
5 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijvingCCDP, CCIE or equivalent) is advantageous. · In-depth understanding of communication protocols with advanced knowledge of Layer 2 and Layer 3 technologies · Extensive routing experience · 2nd and 3rd tier support experience · Solid F5 / WAF experience. · OSI Mo ...
-
Network Engineer I
1 day ago
LexisNexis Cape Town, South Africa Full timeAre you an expert in computer science? · Would you like to join our great network engineering team? · About our Team · LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of informa ...
-
L2 Network Engineer
3 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijving · Are you tired of micro-managing your work? Do you want to be part of a team where it is easy to make a difference? My client instructs me to find the right people for this L2 Network Engineer role · As a L2 Network Engineer, you'll be responsible for helping ...
-
Network Engineer L1
3 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijving · Network Engineer L1 · LOCATION : Cape Town, South Africa · TYPE : Temporary · Do you want to join a company that values your opinion? Do you want to work on the same project for years, becoming more and more involved in the process? Do you enjoy working with ...
-
Senior Networking Engineer
3 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijving · The Senior Network Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational im ...
-
Senior Network Engineer
3 days ago
WNS Global Services Cape Town, South AfricaJob Description · Network Engineer – Deputy Manager : Enterprise ITThe purpose of the Deputy Managers role is to reactively and proactively support and maintain the IT Network Infrastructure through effective incident management, proactive monitoring/alerting, capacity management ...
-
Network Security Engineer
5 days ago
NTT DATA Cape Town, South AfricaJob Description · NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...
-
Network Security Engineer
5 days ago
NTT Cape Town, South Africa Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Network Security Engineer
3 days ago
NTT Cape Town, South Africa Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented ...
-
Specialist Network Engineer
3 days ago
Logicalis Cape Town, South Africa Full timeJob Description · Why choose Logicalis?It's not just IT solutions, It's IT global know-how Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful ...
-
Network Engineer L3
3 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijvingMS Engineer (L3) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the ...
-
Advanced Network Engineer
3 days ago
Dimension Data Cape Town, South AfricaFunctieomschrijvingConfigure and deploy functional networks (LAN and WLAN) · Installation of Network device patches, updates, and service packs following patch audit assessments. · LAN implementation, DNS changes / requests, advanced routing and switching on Cisco hardware. · Mus ...
-
Mid/Senior Network Engineer
3 days ago
Boardroom Appointments Cape Town, South Africa Full timeMinimum Requirements: · Five or more years related experience as a Senior Network Engineer or Network Administrator · Experience with Cisco IOS, Extreme XOS and other router/switch/firewall operating systems · Strong Linux based system administration background (especially virtua ...
-
CCNP Network Security Engineer
3 days ago
DLK Group Cape Town, South Africa ContractThe role of the Cisco Certified Network Professional Security Engineer encompasses many activities within the scope of the relevant services including (but not limited to): · Network Security. · Collaboration Security. · Vulnerability Management Security. · Very good problem-solv ...
-
Senior Linux Network Engineer
3 days ago
PRR Recruitment Services Cape Town, South Africa Full timeLooking for a Senior Linux Network Engineer - Cape Town Rneg · Strong experience in Cisco IOS, Extreme XOS and other Router/Switch/Firewall Operating Systems. · Must have strong understanding of Switching services. · Certification in Cisco will be adv. · Sen your CV to · ...
Network Engineer - Cape Town, South Africa - NTT
Description
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Your career here is about believing in yourself, and taking on great opportunities and new challenges.It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.
Are you ready to take the next step in your career?
Job Description SummaryJob Description Summary
Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.
What you'll be doing
Job DescriptionThe Network Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The Network Engineer (L1) focuses on first line support for standard and low complexity incidents and service requests.
Key Roles and Responsibilities:
● Monitors client infrastructure and solutions
● Identify problems and errors prior to or when they occur
● Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
● Investigate first line incidents assigned and identify the root cause of incidents and problems
● Fulfil approved requests following agreed procedures
● Provide telephonic or chat support to clients when required
● Execute approved maintenance activities including patching and configuration changes
● Follow the required handover procedures for shift changes to ensure service continuity
● Report and escalate incidents where necessary
● Ensure the efficient and comprehensive resolutions of incidents and requests
● Proactively identify opportunities for work optimisation
● Update existing knowledge articles or create new ones
● Identify opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution and other general process improvement opportunities.
Knowledge, Skills and Attributes:
● Ability to communicate and work across different cultures and social groups
● Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
● Ability to maintain a positive outlook at work
● Ability to work well in a pressurised environment
● Ability to work hard and put in longer hours when it is necessary
● Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
● Ability to adapt to changing circumstances
● Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey
Academic Qualifications
● Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
#Dimensiondatacareers
Skills Summary
Cisco Routers and Switches, Internet Access, Network Support, Routing Protocols, TroubleshootingWhat will make you a good fit for the role?
Workplace type:
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means: