Microsoft Disti Champ - Midrand, South Africa - Rectron

Rectron

Verified Company

Midrand, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The purpose of the Microsoft Disti Champ is to increase the number of FPP and ESD resellers, as well as sales to these resellers.

Key to the role will be to engage with resellers to drive the reach and frequency of Office attach, and cross sell between the various brands at Rectron.

Output and Responsibilities.

Targets and reviews.
Ensure that all set targets across profitability, reseller recruit, and reach are met across all product lines

Sales and Business Development.
Identify dormant partners to reactivate them
Meet regularly with Rectron's strategic resellers to grow the business for Microsoft DSP, ESD, FPP, with a focus on driving Office attach on devices Should the opportunity not be relevant for Microsoft DSP, ESD, FPP, pass that lead on to the RCT-Cloud team to activate through CSP
Should you come across an opportunity for Rectron's other solutions, pass those leads on to the relevant teams

Proactively plan business development activities alongside strategic resellers - you will need to work with the Microsoft Product Manager and RCT-Cloud marketing specialist on availability of budget, viability of plan and execution of plan
Work with the relevant managers and sales staff to identify resellers with growth potential and engage accordingly
Respond to reseller and/or end customer queries quickly and timeously
Actively work with existing resellers to understand their business and to identify new opportunities to work with them to drive Office attach
Identify opportunities on Office 365 consumer renewals and work with resellers to ensure renewals are processed through Rectron
Set clear and realistic deadlines with customers on service delivery goals
Work with the support team to drive customer satisfaction levels
Identify new areas of opportunity amongst end customers
Work with the product manager to ensure the profitability of the business
Proactively work with resellers and the product manager to drive up frequency of transacting resellers (3+ sales per quarter), as well as average revenue per reseller

Administrative.
Submit an activity report once per week, including details of key deals, wins and challenges.
Track individual contribution on key KPI areas, as well as Rectron's overall performance against these objectives
Track performance against required activity targets

RCT-Cloud team Accountability.
Proactively assist colleagues where help is needed
Keep team members up to date with regards to deals in the pipeline, as well as engagements with resellers
Nominate a team member as your backup for when you are not in the office
Work with new and junior team members to upskill them
Raise issues with colleagues as they arise, and work together to resolve those issues
Work closely with the marketing specialist to drive marketing activities, including, but not limited to floor days; spivs; promotions; incentives; reseller events

Rectron Events.
Execute in person and/or digital events as per vendor requirements
Proactively follow up on leads arising from Rectron events
Attend Rectron events for the purpose of networking and identify new reseller opportunities

Upskilling.
Proactively use vendor portals to complete training
Feedback to manager on a quarterly basis on all completed training
Attend training sessions as required (in person and online)
Stay up to date on RCT Cloud vendor roadmaps - these will either be shared by Rectron product division, or are available publicly on vendor websites and blogs
Provide training to resellers and staff as required

General.
Maintain a sound level of understanding across all Rectron's products so that you can hold down a solid conversation with resellers
Report problems back to manager
Complete any work-related tasks as requested by your manager

Core Competencies.

New Business Development.
Analyse Rectron's sales and customer data to identify opportunities
Identify opportunities amongst broader end customers
Stay abreast of market information to find new opportunities
Call downs on reseller base

Communication.
Communicate politely and effectively across internal and external stakeholders
Get back to stakeholders timeously
Manage expectations with stakeholders
Work in a team
Deliver effective presentations

Organisation and Self Management
Manage time
Prioritise tasks
Plan and organise
Learn independently
Work under pressure

Problem Solving.
Listen and effectively analyse and solve problems
Proactively find solutions to problems using all available resources
Know when to ask for help from internal or vendor resources

Sales and Pipeline Management.
Cold call
Follow up on quotes
Track quotes through the sales cycle
Manage customer relationships
Pipeline planning

PC Skills.
Ability to effectively navigate and use a Windows based PC

Microsoft Word:
proper formatting; typing up of documents

Microsoft Excel:
pivot tables; v-lookup; filters; sums

Microsoft PowerPoint:
Putting t