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    Corporate Investigations Anomaly Detection Analyst - Johannesburg, South Africa - TransUnion LLC

    TransUnion LLC
    TransUnion LLC Johannesburg, South Africa

    1 week ago

    Default job background
    Full time
    Description

    What We'll Bring:

    Dynamics of the Role

    Work in a fast paced, challenging environment for one of the leading information and technology companies to prevent, detect and investigate fraud and ensure adherence to policies and procedures. This role is a key participant in executing a strategy to identify potential account misuse, fraud, policy and contractual violations. We encourage professional development and recognize good work.

    What You'll Bring:

    The Team's Focus

    Anomaly Detection Analyst supports the Anomaly Detection & Monitoring team (ADM) and conduct Tier 1 review of alerts generated from the anomaly detection tools. Their objective is to review then analyze alerts for suspicious activity and/or anomalous behavior and escalate such alerts for further investigation.

    Impact You'll Make:

    How You'll Contribute:

     Identify suspicious activities and/or anomalous behavior to detect potential fraudulent activity, account misuse, contractual/policy violations and escalate alerts to Corporate Investigations team for further due diligence.

     Create clear and descriptive documentation in the case management system that illustrates and supports the decision to close or escalate an alert

     Meet the turn-time, productivity volume service level agreements and quality assurance expectations established by management

     Provide feedback on the end-user experience of the anomaly detection tools

     Communicate issues and updates to management in a timely manner  Adhere to a set of standards and quickly escalate/articulate program gaps

     Assist in project-related tasks on an adhoc basis

     Provide support to South Africa and US during its business hours; may require some flexibility

     Work with relevant Global Technology partners to troubleshoot any technical issues impacting the anomaly detection tools

    What You'll Bring:

     Two or more years of professional experience

     Detail-oriented mindset and strong organizational skills

     Ability to be flexible, quickly adapt to change and act with sense of urgency  Excellent verbal and written communication skills

     Proficient in MS Office  Experience with BI tools, ie. Yellowfin, Tableau, etc. (preferred)

     Fraud-related knowledge (preferred)

    It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.

    A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively.

    This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

    TransUnion Job Title

    Analyst, Corporate Investigations
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