Fraud Detection Analyst - Johannesburg, South Africa - Initiate international

Thabo Mthembu

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Thabo Mthembu

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Description

A leading iGaming affiliate firm has an amazing new opportunity for a
Fraud Detection Analyst to join their team in
Johannesburg.

Due to the continued rapid expansion and growth journey of their extremely strong and well-established organisation, they are looking for you to detect credit card fraud, identity theft and syndicates making use of compromised financial instruments.

Does this
job sound like the challenge you've been waiting for? Get in touch with us today
Your key
job responsibilities as the
Fraud Detection Analyst in
Johannesburg will include:

  • Monitor the day-to-day alerts served from our internal systems, to minimise fraud exposure
  • Determine existing fraud trends by analysing customer accounts and transaction patterns
  • Review customer withdrawals to ensure that these are legitimate
  • Conduct complex or challenging customer investigations to ensure that potential risk to the business is mitigated effectively and swiftly
  • Write reports and document evidence, findings and recommendations whist ensuring confidentiality of all information collected during the investigation
  • Administrative customer account management including accurately updating customer notes/records
  • Keep up to date with fraud trends and share these to shake holders, in the form of awareness campaigns
  • Support Compliance initiatives on an ongoing basis to ensure that regulatory requirements are adhered to
Requirements for this
Fraud Detection Analyst job* in
Johannesburg:

  • 2 years of financial services experience, with a focus on Fraud mitigation
  • Experience in the iGaming, insurance and financial services industry (preferred)
  • Tertiary qualification (preferred)
  • Exposure to Risk, Fraud and Customer Service areas
  • Experience in chargeback procedures
  • Knowledge of investigating fraud cases, analysing fraudulent trends and identifying processes/system enhancements to reduce fraud risk and losses while improving systems
  • Familiarisation with various online payment methods and products
  • Experience of reviewing customers due diligence documentation and ability to spot tampered documentation
  • Meticulous and ability to work accurately under pressure
  • An understanding of legislation and regulations in fraud and risk mitigation
  • Excellent analytical skills to detect fraudulent activities
  • Knowledge of online casino products and their associated risks
  • Meeting deadlines and due dates comes naturally
If you wish to view additional Gaming, Betting, & Gambling jobs, please click through to our
job section.


Job Type:
Permanent

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