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    HVAC Technician - Cape Town, South Africa - Crayon

    Crayon
    Crayon Cape Town, South Africa

    Found in: Talent ZA C2 - 1 day ago

    Default job background
    Full time
    Description

    To find out more, click Apply or head on over to Crayon to review the full spec and apply

    How you'll role

    As the HVAC Installation and Repair Technician, you will install, support, and repair systems and products at a high standard. You will guarantee that all customer queries are resolved well, escalated in time, and feedback is continuously shared with the team.

    What you'll do

  • Install, maintain, and repair ventilation and air conditioning systems and equipment as per job cards
  • Follow all reasonable instructions and requests issued by Franchisee/Operations Manager when working at customer premises
  • Conduct fault-finding to repair aircons and identify maintenance risks on equipment
  • Occasionally work overtime, weekends, and public holidays when required to do so by management
  • Provide technical direction and on-the-job training
  • Keep daily logs and records of all maintenance functions as required by management
  • Ensure compliance with manufacturer standards, product standards, and with Occupational Health and Safety Act
  • Assist with customer queries
  • Ensure that all tools and equipment are in good working order and are used properly
  • Conduct thorough site clean up on completion of work at customer site
  • Implement proper preparation and stock management prior to commencing work on site
  • Comply with service standards, work instructions, and customers' requirements
  • Exemplify professional conduct in the correct manner and in accordance with the standards detailed in the operations manual
  • Provide exceptional customer service and take due care to avoid damage to customer property

    • What you'll need

  • Grade 12 qualification
  • Minimum 10 years' of experience as an HVAC technician
  • Relevant trade test (beneficial)
  • Willingness to continue education in HVAC field
  • A valid driving license
  • An understanding of advanced principles of air conditioning, refrigeration, and heating
  • Knowledge of service, product, and installation methods
  • Capacity to use discretion when examining installation instructions
  • Excellent verbal communication skills
  • Good customer liaison and service skills
  • Literacy and numeracy skills
  • Personal integrity, empathy, and a supreme, mature sense of confidentiality
  • Good listening skills and an eye for detail
  • To be punctual and presentable at all times
  • Excellent complaint and conflict resolution skills

    • Additional skills

  • Solving problems through root cause analysis to provide a permanent solution
  • Conversant with HVAC products, tools, and installation methods
  • The ability to work with minimal supervision and a high sense of responsibility
  • To be methodical, thorough, and well planned
  • Have a positive and creative outlook on each project
  • Must be resourceful and innovative in overcoming challenges
  • Be physically fit and able to work at heights

    • To find out more, click Apply or head on over to Crayon to review the full spec and apply

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